Erinwood Ford

One word "Amazing" When we arrived we were greeted by Mr. Giovanni, he made us feel comfortable and at home. We were looking at the Ford Fusion 2013 and he brought over When we arrived we were greeted by Mr. Giovanni, he made us feel comfortable and at home. We were looking at the Ford Fusion 2013 and he brought over the keys to let us see the interior and have a seat in it. When we got in he explained the features and let us take a test drive. After the test drive we were happy with the vehicle and were set to buy it, no sales pressure was put on us which we enjoyed. We went over to Mr. Giovanni's desk and began to discuss the price and additional items. Finally we ended up making a deal and were guiding through the whole process professionally from step 1 to the point where we picked up the car and went home. Mr. Giovanni is by far my favourite car sales representative and I recommend him to everyone. More

Stress Free Buying a new vehicle can be stressful. Can you afford it? Are the dealers trying to sell you a car, or are they helping you buy one? At Erinwood they Buying a new vehicle can be stressful. Can you afford it? Are the dealers trying to sell you a car, or are they helping you buy one? At Erinwood they are helping you buy one. They understand financial restraints, and they work with you to help you make the dream happen. They understand the overall picture, that a happy buyer will keep coming back. I know the next time I need a new vehicle, I will be coming back. Dealing with Dave Grittani and Robyn Barrett was a pleasure, and my wife and I felt comfortable from start to finish during the entire process of buying our new truck. Thank you so much! More

bad experience with Dave This sale is rude. He yelled at cusrtomer when negotiating price. Never make a deal with this dealer. Worst experience ever had with any kind of busin This sale is rude. He yelled at cusrtomer when negotiating price. Never make a deal with this dealer. Worst experience ever had with any kind of business. More

Lots of choices for mintly used Ford cars. I was looking for a 1- to 3-year-old Ford Escape and went to Erinwood Ford because they have 10 of them. I tested drive 5 of them. Ali Sharafeldin all I was looking for a 1- to 3-year-old Ford Escape and went to Erinwood Ford because they have 10 of them. I tested drive 5 of them. Ali Sharafeldin allowed us to took the cars out our own, so we could check them out at our own pace. After we found the one we wanted, we sat down to negotiate price. Like any car dealerships, it took a few rounds of back and forth between us and Ali's manager, Nick (he was very friendly). At the end, we were indifferent between this car and our alternative in another dealership. However, we decided to go with Ali, because we felt that he really deserved our business. More

Disappointed Less than 2 weeks after I was told I would not get my new car for any less, Ford offered another discount, and the exact same car was $2K less. Dealer Less than 2 weeks after I was told I would not get my new car for any less, Ford offered another discount, and the exact same car was $2K less. Dealership or Fird Canada would do nothing. After low balling my trade-in, the appraiser said we would list it for no mor than $22,900, when 2 weeks later they listed it for $27,900. Left a bad taste in my mouth. More

Excellent experience!! I have been looking for a car for more than a month and Erinwood Ford has helped me find the car that perfectly suits me. We got a great welcome by a I have been looking for a car for more than a month and Erinwood Ford has helped me find the car that perfectly suits me. We got a great welcome by a staff member, before we even met him! We had called him the night before to inquire about a car and he was very honest, helpful, persuasive and professional. I highly recommend the Automall Clearance Centre and Ali to provide a very fluid experience to help get the car that suits you! More

Our first Ford - Great experience Deciding that our van was getting old, we visited Erinwood Ford to look at affordable solutions for a replacement. We were greeted by Ali Sharafeldin, Deciding that our van was getting old, we visited Erinwood Ford to look at affordable solutions for a replacement. We were greeted by Ali Sharafeldin, a truly professional and friendly sales person who took the time to exhibit all the options for used and new cars.in a few minutes, we were able to decide on the new Escape. The beauty was lying in the middle of the showroom and it did not take Ali much effort to sell us that car. We immediately fell in love with the vehicle after he started highlighting all the features in this magnificent ride. George Hill and Nick Palalas worked on the payment with us till we were comfortable with payment and terms. We felt we were in the middle of a happy family with integrated team who work together to maintain happy and loyal customers. Now we know what "feel the love" at Erinwood Ford means :) Thanks to Erinwood Ford. We are happy with our first Ford and will definitely recommend Erinwood Ford and Ali to our friends for their future vehicles. More

ALLOW YOU TO SIT AT YOUR DESK, REVIEW AND MAKE CHOICE Dave Grittani, Internet Sale Dept. worked with me exclusively online as per my request. In fact I bought the car un-seen based on window stickers and Dave Grittani, Internet Sale Dept. worked with me exclusively online as per my request. In fact I bought the car un-seen based on window stickers and emails back and forth with Dave. As consumers, such as myself, want to become more educated prior to buying. I feel internet sales will be the way of the future. This was my first large consumer purchase and wanted to make sure i did not get caught up in the old-school pressure sales tactics of years gone by. I wanted to buy the car I wanted, with the options I requested for the price I wanted to pay all the while making comparisons and decisions from the confident position of my own desk... not some sales persons scummy cubicle. Thanks Dave and your team! What a pleasure. PS - while waiting for my windscreen to be replaced, I had a wonderful chat with the fleet manager Robert. He made me feel at ease and like i was part of the crew. much appreciated. More

Transparent business practicees Excellent sales person, knew their inventory and was able to help us find the right fit for us not just another sale. Was upfront and disclosed everyt Excellent sales person, knew their inventory and was able to help us find the right fit for us not just another sale. Was upfront and disclosed everything he knew about the car before processing a deposit. He call us back promptly and was very attentive throughout the whole deal. More

Wonderful dealership with excellent customer service I highly recommend this dealership. The staff is knowledgeable, friendly and attentive. Their stock and prices are also excellent. Lem and John made m I highly recommend this dealership. The staff is knowledgeable, friendly and attentive. Their stock and prices are also excellent. Lem and John made my recent purchase (2014 Ford Escape) stress and hassle-free...a feat when purchasing a new car. Well done to the team at Erinwood - they are most definitely worthy of the superb ratings. More