I bought a car back in 2014 and paid for the life time oil change (as long as I own the car) Booked for the synthetic oil change and was told that no problem just bring it in and they would take care of this. Once there was told that it would cost me $50 plus tax to get the work done and that they were no longer part of AutoPrice. Went thru the bull with the unprofessional staff (if you can call them staff) and one told my wife that they would do it no price but guess what - LIE, LIE, LIE - not only did i have to pay to get the car back but my wife was furious that she heard this crap from these people. DON'T TRUST THEM AND JUST BE SURE THAT IF YOU DO GO IN YOU ARE GOING TO BE LIED TO.

I bought a used car here a number of years ago and negotiated free oil changes for life. I did get them for maybe five years, but now they lied to me and said the company is sold and they won’t be honouring my service agreement. The company was not sold and still has the same name. They cannot be trusted!

I am not one for writing bad reviews and if i do I feel I need to explain it. I came and put a down payment down on February 4th 2021 for a car. I was looking to trade my car in, transfer my loan and purchase the new car. I was told on February 5th 2021, that I was approved for financing. I then heard nothing back until February 12th 2021, regarding terms of financing (i.e. length of the loan and rates). I asked the finance manager to apply with my co-applicant on February 12th 2021. I am now sitting on February 18th 2021 with no response as to whether I am approved for Finance and have not had any communications at all. It is SAD! that I have to go in person tomorrow on my day off, to get back my deposit that I put down for the car. However, based on my experience with these guys, I have to say I am glad I am not purchasing a car from them. If I cannot get them on the phone right now, when I am purchasing a car from them. How will I get them on the phone after. when the sale is already completed. I'm sorry but ABSOLUTLEY HORRENDOUS SERVICE!! I TOOK A HIT ON MY CREDIT FOR WHAT!!!

SCAMER PLACE, DONT TRUST THEM ALL THERE CARS HAS ACCEDENINT, NO OIL FOR LIFE AFTER SOMETIMES, SCAMER .. Beware …… .. SCAMER PLACE .. GO SOMEWHERE ELASE …. YOU WILL REGRET IT

PLEASE READ CAREFULLY! I bought my BMW 4 series in 2018 from Autoprice Canada in Mississauga. Never had any major issues until recently I found out that one of my coils is misfiring and it needs to be replaced. I called the service team at Autoprice to setup an appointment for them to check what the issue is. Service fee alone cost me $115 which is completely ridiculous. I spoke to Kristiyan from the service team who was completely rude and disrespectful through my whole experience there. I kindly asked him to please check what the issue is with my car and give me a price as to how much it will cost me to fix. Two days later he sent me a quote saying it will cost me more than $2,300 for a simple coil to be replaced. After doing my research I found out that a coil was only $90 from the actual BMW dealership. The service team included other unnecessary things on the price that was costing me more than $1,200 for parts that my car never had issues with and $805 for labour (let alone the $115 for check up). Kristiyan and the service team went ahead and replaced my coil with another used coil WITHOUT my permission even though I specifically said do not do anything to my car and was expecting me to pay the full $2,300. I spoke to the manager later and the manager told me that the issue is only one coil that needed for it to be replaced which was only $90 + service fee $115 which is around $200 and never mentioned anything else about other parts. The manager himself didn’t even know about other parts needed to be replaced. That just shows that they’t know what they are doing and they’re going around putting used parts to in my WITHOUT letting customers know. So from $2,300 that was completely all a lie to a simple coil replacement that only cost around $200. I’ve been lied to and feel betrayed from them because they went ahead and put other used parts to my car to test it out and all of this doing it without the CUSTOMERS CONSENT. I highly recommend everyone to due their due diligence as these people will try to make you pay for things that you shouldn’t pay for. This has been the worst possible experience I have ever went through and I would not want anybody to ever go through this experience. I would never recommend anybody to Autoprice ever again. I will never ever go there again and I would recommend you do not if you are reading this.

a minute ago-Edit I bought a used car from this company a few years ago from Damian. At the time of sale, he provided me with no accident report and the maintenance history. All looked perfect. This car was from Quebec. Until I bought this car to a technician sometime later, the technician told me there was a severe accident previously in the front. He replaced lots of parts and also said it could result in an accident if not replace the faulty parts. I have to say that I don't trust them anymore after all this. Please get a thorough inspection before purchasing any car from this dealer.