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Charlesglen Toyota
Calgary, AB
1,432 Reviews
A new car is only the start of the celebration at Charlesglen Toyota.
Since 1988, Charlesglen Toyota has gained a strong reputation for treating our staff and customers like family. We try and build on this reputation every day, one customer at a time.
We believe "the purchase is not the end of a transaction, but the beginning of an obligation", and we strive to make the purchase and service experience better each day.
In our quest to achieve exceptional customer satisfaction, we proudly offer an AutoRewards program, that rewards our customers for their continued loyalty. To find out more about this program, feel free to go to www.charlesglenautorewards.com
At Charlesglen Toyota, we pride ourselves on being a family-run business. Since we opened our doors in 1988, we have hung our reputation on three words: Fairness, Trust, and Integrity. These words are our guiding principles in the way we conduct business every day.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,432 reviews
May 30, 2024
So. .. Val was excellent and I really wanted to buy a car from her. The reality though is that Toyoyta has lost a sale due to prohibitively long wait tim .. Val was excellent and I really wanted to buy a car from her. The reality though is that Toyoyta has lost a sale due to prohibitively long wait time on the vehicle I wanted. 3 to 6 months I will wait. 18+ months and you have sent me to your competition. Where I will be purchasing a vehicle and receiving it in a couple of months. More
by lmorri
Employees Worked With
Helpful May 26, 2024
It was a very pleasant experience buying our new truck from May Leung. She was knowledgeable regarding the different available trims, and was patient in answering our questions. If she wasn't sure about t from May Leung. She was knowledgeable regarding the different available trims, and was patient in answering our questions. If she wasn't sure about the answer, she spent the time in researching to provide the correct answer. We also appreciated that she was not pushy and let us make the decision. We would definitely recommend May. This was our first time dealing with Charlesglen Toyota. We appreciated that they provided transparent pricing, More
by Charles
Employees Worked With
May 26, 2024
Fast, efficient, thorough and polite. Good explanation of planned procedures Will return as required. Thanks Good explanation of planned procedures Will return as required. Thanks More
by Ja567746
Employees Worked With
May 24, 2024
It was wonderful experience purchasing a new Toyota highlander limited 2024 from Charlesglen Toyota. I really enjoyed the whole process of buying a new vehicle from the dealership. highlander limited 2024 from Charlesglen Toyota. I really enjoyed the whole process of buying a new vehicle from the dealership. More
by chintan.baroliya
Employees Worked With
May 24, 2024
Ann Reyes was very accommodating. She makes me fell so good. Keep up the good work guys. Kudos She makes me fell so good. Keep up the good work guys. Kudos More
by Gil
Employees Worked With
May 22, 2024
Our sell person was friendly and help us to find what we need. We definitely recommend to our friends. need. We definitely recommend to our friends. More
by Lily
Employees Worked With
May 22, 2024
The reason I have rated both Val and Charlesglen Toyota so highly is because I am having difficulty coming up with something negative to say. Everyone I meet at Charlesglen seems to have a permanent smile so highly is because I am having difficulty coming up with something negative to say. Everyone I meet at Charlesglen seems to have a permanent smile and treats customers with an unconditional positive regard. I felt very highly connected with through the entire car purchase and trade in experience. Based on my experience, I am confident that this is a standard that the entire team plays to. Thank you Charlesglen Toyota. More
by robertglavoie
May 21, 2024
It was nice experience with May Leung for buying new vehicle. She was knowledgeable and friendly. But they don't have new hybrid vehicle for test drive which will make our decision easy. vehicle. She was knowledgeable and friendly. But they don't have new hybrid vehicle for test drive which will make our decision easy. More
by upapa050
Employees Worked With
May 13, 2024
Val Parsons is the main reason why we purchased 2 new toyotas from Charlesglen recently. Throughout the process she exceeded my expectations with honesty and integrity. Jody and Justin in the finance dep toyotas from Charlesglen recently. Throughout the process she exceeded my expectations with honesty and integrity. Jody and Justin in the finance department clearly outlined and clarified all aspects of the purchase options. More
by Ted Lazzo
May 08, 2024
Excellent service, convenient to talk to Val. Nice area. Nice staff. Nice service. Awesome. All good. Nice area. Nice staff. Nice service. Awesome. All good. More
by Alnico Senoren
