derrick howard

This was my first service for my car, and the experience was excellent. From the moment I arrived, they took care of my vehicle right away. Derrick explained everything in detail and with great clarity. Gre was excellent. From the moment I arrived, they took care of my vehicle right away. Derrick explained everything in detail and with great clarity. Great customer service. More

by aramat70 Verified Customer Verified Customer

Report | Print

Derrick was awesome! He truly helped me from the moment I arrived to sending me an uber to my job to pick me up and take me back to Toyota to pick up my car. He truly helped me from the moment I arrived to sending me an uber to my job to pick me up and take me back to Toyota to pick up my car. More

by KIANNIE501 Verified Customer Verified Customer

Report | Print

Excellent service great service great staff very fast the best in town I very recommend. best in town I very recommend. More

by Junior peguero Verified Customer Verified Customer

Report | Print

Derrick Howard took good care of me when my car had an unexpected issue when I was visiting Tampa. I called Toyota Service with Derrick picking up. I explained to him my issue, check engine light off with unexpected issue when I was visiting Tampa. I called Toyota Service with Derrick picking up. I explained to him my issue, check engine light off with my car rumbling both in parked and in driving, one of my ignition coil needing to be replaced after I had it diagnosed at auto shop. I felt very reassured when speaking with him over the phone and was expecting my arrival shortly after. He explained to me what was going on with my car before and the entire process of my car being evaluated and handled while waiting for it. He is very knowledgeable, communicative, and am glad to have been taken care of by him. If future problems arise and am in Tampa, I will gladly work with Derrick again! Deserves a raise. More

by LVELASCO2412 Verified Customer Verified Customer

Report | Print

Derrick Howard took great care of me, he was on time with his appointment, got my assessment completed very quickly and was incredibly helpful getting me the absolute best price. I will for sure be coming ba his appointment, got my assessment completed very quickly and was incredibly helpful getting me the absolute best price. I will for sure be coming back for all future service appointments. More

by Spencer Verified Customer Verified Customer

Report | Print

Kept me informed of progress. Knowledgeable and honest. Patient and explained process of repair and cost. Knowledgeable and honest. Patient and explained process of repair and cost. More

by AEHULME65 Verified Customer Verified Customer

Report | Print

Derek was fantastic. Very quick and made things very easy for me. Would definitely recommend Very quick and made things very easy for me. Would definitely recommend More

by Lade A Verified Customer Verified Customer

Report | Print

Derrick is great! Appreciate him working hard to get our car fixed and warranty repairs approved and completed in a timely fashion. Great at communicating and follow Appreciate him working hard to get our car fixed and warranty repairs approved and completed in a timely fashion. Great at communicating and follow up. Honestly can’t say enough good things about him, he makes the Tampa location shine. Mike in rentals was also great. More

by TMZINSER Verified Customer Verified Customer

Report | Print

To bring in the new year my husband and I traded our 2023 BRZ with 8,000 miles in and purchased a 2024 Nissan Z Nismo with 2K miles on it. Tom Bush (salesman) and Edgar (finance) made the deal smooth. We got BRZ with 8,000 miles in and purchased a 2024 Nissan Z Nismo with 2K miles on it. Tom Bush (salesman) and Edgar (finance) made the deal smooth. We got an excellent deal and are very pleased with it. This is the 4th vehicle we have purchased from Toyota of Tampa Bay since 2019. Each purchase we were taken care of and if an issue came about it was taken care. We have been getting all of our cars serviced here for the past 7 years. We have no issues or complaints. Derrick Howard and Taylor Francis are our service advisors and they always are honest with us on when the repairs should be done. We have built a relationship with this dealership. We have also rented several vehicles from TOTB. Jonathan and Mike are wonderful and helpful. They make the rental process easy. We have rented trucks, minivans, and a corolla with no issues. Highly recommend this dealership for rentals, services, and purchasing your next vehicle! More

Report | Print

Good deals for car servicing services. I don’t like that I’m contacted by the Sales department before I get my car from Service. I don’t like that I’m contacted by the Sales department before I get my car from Service. More

by ssb806 Verified Customer Verified Customer

Report | Print