derrick howard | Page 2

Derrick Howard is an outstanding service advisor! He always provides me with the best, most honest advice for my car and makes every service visit smooth and stress-free. I will definitely continue u He always provides me with the best, most honest advice for my car and makes every service visit smooth and stress-free. I will definitely continue using him as my advisor for every future service request. In these challenging economic times, it would be wonderful if the dealership could offer special discounts or flexible options to help loyal customers like me save a little extra. That small gesture would truly make a big difference! More

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My Service advisor always checks for warranty or service discounts that pertain to my vehicle discounts that pertain to my vehicle More

by KIMSCHAUBX Verified Customer Verified Customer

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Derrick Howard is a great advisor! He always provides me with the best advice on my car, and I will continue using him as my advisor for each service request. He always provides me with the best advice on my car, and I will continue using him as my advisor for each service request. More

by ShanikaD Verified Customer Verified Customer

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I chose the 630am appointment for an oil change and Derrick Howard got me all processed and to my surprise, advised me that I had oil changes and tire rotation with the purchase of my vehicle! He also Derrick Howard got me all processed and to my surprise, advised me that I had oil changes and tire rotation with the purchase of my vehicle! He also showed me some features I wasn't aware of. It did take a little longer than I had hoped having the 630am appointment, I would have liked to be done within a hour. I left around 810am. Other than the time it took, it was exceptional service and I will definitely be back!! More

by jen d Verified Customer Verified Customer

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Very efficient and friendly. It was a real pleasure to be assisted. Thank you for the follow up It was a real pleasure to be assisted. Thank you for the follow up More

by MOONDANCER01 Verified Customer Verified Customer

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This was my first service for my car, and the experience was excellent. From the moment I arrived, they took care of my vehicle right away. Derrick explained everything in detail and with great clarity. Gre was excellent. From the moment I arrived, they took care of my vehicle right away. Derrick explained everything in detail and with great clarity. Great customer service. More

by aramat70 Verified Customer Verified Customer

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Derrick was awesome! He truly helped me from the moment I arrived to sending me an uber to my job to pick me up and take me back to Toyota to pick up my car. He truly helped me from the moment I arrived to sending me an uber to my job to pick me up and take me back to Toyota to pick up my car. More

by KIANNIE501 Verified Customer Verified Customer

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Excellent service great service great staff very fast the best in town I very recommend. best in town I very recommend. More

by Junior peguero Verified Customer Verified Customer

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Derrick Howard took good care of me when my car had an unexpected issue when I was visiting Tampa. I called Toyota Service with Derrick picking up. I explained to him my issue, check engine light off with unexpected issue when I was visiting Tampa. I called Toyota Service with Derrick picking up. I explained to him my issue, check engine light off with my car rumbling both in parked and in driving, one of my ignition coil needing to be replaced after I had it diagnosed at auto shop. I felt very reassured when speaking with him over the phone and was expecting my arrival shortly after. He explained to me what was going on with my car before and the entire process of my car being evaluated and handled while waiting for it. He is very knowledgeable, communicative, and am glad to have been taken care of by him. If future problems arise and am in Tampa, I will gladly work with Derrick again! Deserves a raise. More

by LVELASCO2412 Verified Customer Verified Customer

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Derrick Howard took great care of me, he was on time with his appointment, got my assessment completed very quickly and was incredibly helpful getting me the absolute best price. I will for sure be coming ba his appointment, got my assessment completed very quickly and was incredibly helpful getting me the absolute best price. I will for sure be coming back for all future service appointments. More

by Spencer Verified Customer Verified Customer

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