Yanuel Rosell | Page 2

Bomnin Chevrolet Manassas responded

Thank you for taking the time to share your experience. We understand how frustrating it can be to encounter unexpected requirements after a purchase, especially when registering a vehicle out of state. Because the vehicle was purchased in Virginia and registered in Maryland, Maryland law requires a separate state safety inspection that is performed by an independent inspection facility of the customer’s choosing. As disclosed and acknowledged at the time of sale, the dealership is not involved in or able to control the outcome, findings, or recommendations of Maryland inspection stations. The vehicle was sold as-is, with an FTC Buyer’s Guide provided and signed, and the optional protection coverage was respectfully declined. With fewer than 3,000 miles, the vehicle met Virginia requirements at delivery, and items such as window tint compliance and inspection-related recommendations are specific to Maryland standards and the inspecting shop’s discretion. That said, we genuinely want to be helpful and transparent. We are happy to review any inspection findings with you and discuss them directly to ensure clarity and fairness. Please contact our management team so we can address your concerns one-on-one. We appreciate your business and the opportunity to clarify this publicly.

Bomnin Chevrolet Manassas responded

We are very happy we could provide you with a positive experience! We look forward to your next visit!

Bomnin Chevrolet Manassas responded

We are so pleased you enjoyed your visit to Bomnin Chevrolet Manassas! We are always more than happy to assist you if anything else comes up. Take care!

Bomnin Chevrolet Manassas responded

Thank you; we appreciate your feedback! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let us know about your positive experience. Have a great day!

Bomnin Chevrolet Manassas responded

We're sorry to hear that your experience with us did not meet your expectations. Customer satisfaction is at the heart of what we do, and we'd like the opportunity to make things right. Please submit a ticket at BomninSupport.com and a member of our management team will reach out to assist you as soon as possible. Sincerely, Bomnin Customer Service Team

Bomnin Chevrolet Manassas responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Bomnin Chevrolet Manassas responded

We're happy you found our staff to be so supportive during your experience here at Bomnin Chevrolet Manassas. Thank you so much for your feedback! We hope you have a great day!

Bomnin Chevrolet Manassas responded

We are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Bomnin Chevrolet Manassas responded

We're glad to hear you enjoyed your visit. We hope to be of service to you again in the future. Best wishes, Bomnin Chevrolet Manassas