Isabella Sanchez

The employees here are very friendly and professional making sure that both the car and myself were well taken care of. making sure that both the car and myself were well taken care of. More

by PAUL.TIDWELL Verified Customer Verified Customer

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Had a longstanding Tahoe appt for Apr 17 2024 at 10:15. Showed up at 10:00. Reiterated to the service staff that I would be waiting, since it only needed a free oil change, due to the Platinum Service Pa Showed up at 10:00. Reiterated to the service staff that I would be waiting, since it only needed a free oil change, due to the Platinum Service Package that I purchased when I bought the new 2020 Tahoe from Bomnin in 2020. It wasn’t touched until 11:30, and only after I complained to Giovannie, the service tech. It finally came out of the garage after the oil change at 12:15 and just sat there with no one coming to the waiting room to tell me whether it was finished and ready for pickup. Only when I headed to the service office at 1230 did Abel (another service tech) intercept me and apologize for the inconvenience. I reminded him this exact thing happened last Fall with the same vehicle and I was assured that it would never happen again. So, in summary, I’ve bought 2 expensive vehicles from Bomnin in 2020 and 2021, purchased the pricey Platinum service package for the Tahoe, made an appt weeks in advance, showed up a few minutes early to help their schedule, told them I would be waiting, and they don’t touch the vehicle for an hour and a half!? And this was the second time this happened with the same vehicle within a year! My 2017 Vette was in the day before at the same time with zero issues and timely service, so I know they can do the right thing. Why pretend to have preferred customers, if this is the treatment they get? Why so much trouble with a Tahoe with 19K miles on it, as it’s like new?! Once the Platinum Package expires, I plan to go elsewhere for Tahoe maintenance. More

by HMALONE1 Verified Customer Verified Customer

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Everyone was very nice and friendly I had a polite and nice salesman. No one was pushy. I love my car. nice salesman. No one was pushy. I love my car. More

by PAMELA.STOCKMAN1961 Verified Customer Verified Customer

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Roger my salesperson worked out a good price with us. He showed me how everything worked in my car. He showed me how everything worked in my car. More

by PAMELA.STOCKMAN1961 Verified Customer Verified Customer

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Service center people were very helpful, especially Jose , Great job guys, you made the experience very easy. , Great job guys, you made the experience very easy. More

by teguio83_ Verified Customer Verified Customer

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Very happy with purchase. Great service. Price was right on. I would return to the dealership. Great service. Price was right on. I would return to the dealership. More

by RKSPEED Verified Customer Verified Customer

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I have attempted to contact this dealership multiple times and ask for the Sales Manager each time. I am told the manager is not available and I receive a call back from the salesman, Aladdin. I express times and ask for the Sales Manager each time. I am told the manager is not available and I receive a call back from the salesman, Aladdin. I expressed my concerns with Aladdin the vehicle issues during the buying process. I was told that I would receive a 4,000 mile / 4 month warranty. I also purchased the $7,500 extended warranty. I have yet to receive any information regarding the warranty I purchased nor the 4k/4 month warranty. I was also never contacted after my purchase to check in on the vehicles performance. I am having transmission in addition to technology issues. AVOID BOMNIN CHEVROLET MANASSAS! More

by BOMNIN = NIGHTMARE Verified Customer Verified Customer

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Was particularly pleased with staff services provided by. Mr.'s. Aladdin, Jonathan and manager also... unable to remember name but he was needed and was effective. Only downer...three hours far too long for Mr.'s. Aladdin, Jonathan and manager also... unable to remember name but he was needed and was effective. Only downer...three hours far too long for process. Otherwise very positive. More

by billie107 Verified Customer Verified Customer

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This is the best experience I have ever had working with a dealership from the sales person to the finance officer. No pressure to buy, everyone was very polite and respectful, answered all my questions, s a dealership from the sales person to the finance officer. No pressure to buy, everyone was very polite and respectful, answered all my questions, showed and explained the vehicle and its operation. I’ll definitely tell my friends and family members about purchasing a vehicle from this dealership. More

by engine21squad Verified Customer Verified Customer

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Great service and very courageous staff. Love the car. This car will serve me well. Love the car. This car will serve me well. More

by Mayers Verified Customer Verified Customer

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