Yalin Lu | Page 2

Always very professional and always a great result The team (both sales and service) at Erin Park Lexus are fantastic. I genuinely feel that every time I go there for a service appointment, the team d The team (both sales and service) at Erin Park Lexus are fantastic. I genuinely feel that every time I go there for a service appointment, the team does everything in their power to make sure I'm treated right, get the best service, and feel comfortable that I got value for money when leaving. They have a great team and I really appreciate every bit of effort they put in to making me feel like a valued customer. Thank you! More

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Class A Client Satisfaction Clients are the lifeblood of any business, so treating them well should always be a priority. What I've experienced with Steve Stewart and Allen Lu Clients are the lifeblood of any business, so treating them well should always be a priority. What I've experienced with Steve Stewart and Allen Lu made me believe that Erin Park Lexus truly stand for that statement. I can't thank them enough for being so professional and supportive in making my Lease process so seamless. I'm a proud owner of an RC 350 F because of you Gentlemen. So Thank you very Much. You can be sure that if I have any friends looking to buy new cars in the future, I'll be sending them to Erin Park Lexus, and telling them to ask for Steve and Allen. Thanks again, Moe Chbib More

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Lexus Purchase and our Excellant Service Advisor When we first arrived at the dealership, we were introduced to Allen Lu who became our adviser throughout the purchase process. I use the word advise When we first arrived at the dealership, we were introduced to Allen Lu who became our adviser throughout the purchase process. I use the word adviser not salesman because Allen was our adviser. Sure he wanted to sell us a Lexus, but he allowed us to come to that decision on our own; but he was always there to answer questions without the slightest sign of anything but good humour and interest in our questions. .He told us what was available in the Models we asked about and he allowed us to make our decision. His explanations were clear and without bias. Once he saved us from ourselves when he explained why a certain model might not meet our requirements. This showed us how well he had listened to what we wanted in a vehicle and how he worked hard to ensure we saw the models that had the features we needed. Why did we buy our new car at Erin Park Lexus Mississauga instead of buying one from a Lexus dealer where we live or one of several other dealers. First Allen and his colleagues treated us with respect and courtesy. We came to the dealership three times and each time we were welcomed like it was our first visit.. Our questions were answered honestly and frankly. . The dealership we didn't buy from never had the same sales person available. Each time a different person and there was never any attempt to ensure we could meet with a particular adviser again if we wanted. Two of the other dealership treated us like, if not village idiots, something akin to one. One person at the dealership close to home bad mouthed the opposition and tried to convince us we didn't need the safety equipment we wanted. So to summarize; We would return to Erin Park Lexus We would recommend this dealership to our friends We have rarely met as good a sales advisor who also had the human qualities and product expertise that Allen Lu has. We have considerable confidence in Allen's integrity and that is the principle reason we bought our car at Erin Park Lexus. Of course, the price helped but the main determinate of where we wanted to buy our vehicle was Allen at Erin Park Lexus Thank you for allowing me to make these comments... More

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The purchase of the vehicle was very fast; salesperson (Allen Lu) offered great discount. All my questions about vehicle prior purchase were professionally answered, advices about maintaining a good healt (Allen Lu) offered great discount. All my questions about vehicle prior purchase were professionally answered, advices about maintaining a good health of the vehicle were made. Prices for the servicing are reasonable. Lobby of tr dealership is nice and quite. Complimentary drinks and wifi are the great feature to spend time comfortable. More

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