Wing Yip | Page 3

great team of professionals operators in service and sales I will definitely return and I will refer my Freind and family to buy cars from this dealership for sure!! sales I will definitely return and I will refer my Freind and family to buy cars from this dealership for sure!! More

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Very well organized That's pretty much it. I told them what I was looking for, they found it, shipped it up from Houston, called me the next day, set up a time t That's pretty much it. I told them what I was looking for, they found it, shipped it up from Houston, called me the next day, set up a time to come in for a test drive and paper work, everything went smoothly even though another buyer showed up at the same appointment time unexpectedly early. Others stepped in to cover. Very smooth. I'm sorry but I don't remember the names of the other employees that stepped in. More

by bodenmi Verified Customer Verified Customer

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After visiting over 5+ dealerships, the difference at Subaru of Grapevine with Wing was immediately evident. He treated us like important customers, didn’t waste our time in any way and welcomed us to t Subaru of Grapevine with Wing was immediately evident. He treated us like important customers, didn’t waste our time in any way and welcomed us to the wonderful Subaru family. His unparalleled quality service sets him and the dealership so far ahead of any other dealer or dealership. If you dislike the process of buying a car, and value the safety and security that Subaru provides, Wing and Subaru of Grapevine provide the very highest level of 5 star superiority you will appreciate l. Hands down...WING IS THE BEST IN THE BUSINESS!! More

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I can't honestly say I have previously enjoyed the car buying experience until now. After a false start due to a family emergency Wing Yip continued to, unobtrusively, check in with me. Just before Christ buying experience until now. After a false start due to a family emergency Wing Yip continued to, unobtrusively, check in with me. Just before Christmas I received an email from 5 Star Subaru. I thought I'd take a minute to browse the email. I found exactly what I wanted. I called Wing and about 3 hours later was driving my new Ascent Touring home. There was absolutely no pressure to do anything. Wing took the time to help me thoroughly understand the astounding number of great things in this car. The long and short of it is I love the vehicle and would suggest that anyone looking for a new car strongly consider 5 Star Subaru and Wing Yip. More

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Nice, relaxed and easy The dealership was nice and people helpful. Our salesman was knowledgeable and experienced. After talking to us he sent a video of vehicles on the lo The dealership was nice and people helpful. Our salesman was knowledgeable and experienced. After talking to us he sent a video of vehicles on the lot that met our requirements. When we arrived the car was ready, waiting for a test drive. He found exactly what we were looking for at the right price and made the entire experience easy. More

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Excelent service Subaru at grapevine indeed is a great place to purchade a vehicle . At mo time did i feel pressured to buy anything i did not request or offered somet Subaru at grapevine indeed is a great place to purchade a vehicle . At mo time did i feel pressured to buy anything i did not request or offered something that wouldnt benefit me . Service was excelent from the first contact with Mr . Wing my sales person . The comunication after that was continous without being over bearing . The whole time i was reassured i would get what i wanted and how i wanted it . The finance office also proved to be dearching what would benefit me the most and i was vety pleased . I would recommend choosing Subaru at grapevine when purchasing s vehicle . More

by noealejandrosolis Verified Customer Verified Customer

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Wing and Anthony were amazing. By Far the best experience buying a car ever. 5 star customer service. I will be back and highly recommend! Thank you!!!!! experience buying a car ever. 5 star customer service. I will be back and highly recommend! Thank you!!!!! More

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Make Sure You Visit This Dealership Before Your Purchase! I started my Subaru Forester research in March. I visited all the Subaru dealerships in the DFW metroplex. I met Shannon in June and she showed me th I started my Subaru Forester research in March. I visited all the Subaru dealerships in the DFW metroplex. I met Shannon in June and she showed me the 2019 Forester. She was very knowledgable and patient as I took my time going through ALL the new features. I decided to wait and purchase the 2020 Forester. On November 5th I drove through the dealership parking lot at 6:45 AM and found the PERFECT vehicle (color combination). I sent an email to Shannon who was actually out of the office that day but I received a reply from Dustin indicating the vehicle was available. He gave me the price and said that Wing could show me the vehicle that evening. I met Wing that evening, we went through a thorough inspection of the vehicle and then went for a drive. At the end of the evening I was in the finance department completing the paperwork. The next day I went back to the dealership to pick up the car and meet the service department. I was pleasantly surprised to find that my TRUSTED Service Advisor for over 20 years was a part of the Five Star Subaru family. Needless to say that was the last star needed. Five Star Subaru of Grapevine - You the best staff around and know how to treat customers. More

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5 stars for 5 star Subaru This is the 3rd Subaru we have purchased here. I only take my car her for service because we love them so much. Wing and Sean made this an easy upgrad This is the 3rd Subaru we have purchased here. I only take my car her for service because we love them so much. Wing and Sean made this an easy upgrade and we are thankful for their friendliness and professionalism! More

by LINDSEY.KH825 Verified Customer Verified Customer

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Extraordinary customer service!! We began searching for a vehicle for my wife as her lease was up.For the first time in years we were not brand loyal and were looking at brands and mo We began searching for a vehicle for my wife as her lease was up.For the first time in years we were not brand loyal and were looking at brands and models we had never previously considered.After several luxury and domestic dealership visits I visited the website at Sam Packs Five Star Subaru.Although it was late in the evening on a Friday night I had an instant response from Wing Yip.Wing answered all my many, many questions on line and we set an appointment for the next day which was Saturday.When we arrived the dealership was very busy but when we walked through the door we were greeted immediately and we asked for Wing.Wing was completely ready for us with the car ready to be shown and presented which he did a phenomenal job of.Wing's product knowledge was off the charts and his hospitality and polite manner was such a refreshing change from other dealers we visited.The purchase experience was excellent with the very friendly help of Freddie in Finance,G.M.Tony,sales manager Jeff. More

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