Dealership Experience
3 yrs
Industry Experience
25 yrs
252 Reviews
Write a Review252 Reviews of William Westen
December 11, 2023
I am a little disappointed with my appointment today. When I arrived for my 10K service I was told it would take about 1.5 hours which seemed like a long time for an oil change and tire rotation but I w When I arrived for my 10K service I was told it would take about 1.5 hours which seemed like a long time for an oil change and tire rotation but I was already there so what was I going to do? At around the 2 hr mark I checked in to see how much longer and was told another 30 min. William Westin was great and apologized many times but I was still away form work for 2.5 hours (not including travel) for a oil change and tire rotation. More
December 11, 2023
William was right there for me when i drove in, oil change and routine check, very good service , thank you. change and routine check, very good service , thank you. More
Other Employees Tagged: Jesse Turner, Victoria Barbagallo
December 07, 2023
The people were all very friendly and helpful took my truck right in on time and got me out soon as possible. I am very happy with the service at Toyota. truck right in on time and got me out soon as possible. I am very happy with the service at Toyota. More
December 02, 2023
Waited almost 2 hours, only to be told my car did not past inspection and it will cost more than 13,00 fix. I took it somewhere else and all they had to fix was the muffler, the only part that need repla past inspection and it will cost more than 13,00 fix. I took it somewhere else and all they had to fix was the muffler, the only part that need replacement to past inspection and did not even mention it on the report. I don't think they inspected the car at all and I have been going there for past three to four years. I called for explanation and all I got was "I am not the one who look at your car" something like. More
December 01, 2023
Charging $500+ for front brakes that weren't even needed in order to get a ‘free’ inspection is wrong. It is not okay to take advantage of customers this way. Makes me not ever want to buy a vehicle from th in order to get a ‘free’ inspection is wrong. It is not okay to take advantage of customers this way. Makes me not ever want to buy a vehicle from this dealership again. More

