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William Nigh
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30 Reviews
30 Reviews
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30 Reviews of William Nigh
September 09, 2023
Never had any problems with the service department. Always took care of our needs in a reasonable time period. Always took care of our needs in a reasonable time period. More
by joracing
Verified CustomerOther Employees Tagged: Marci Ihnen, Rick Shields, Dale Scudder, Kory Miller , Rich Drennan
Helpful 
August 20, 2023
Was very helpful & accommodating, offered a ride so I didn't have to sit there most of the day. didn't have to sit there most of the day. More
by kirbypat1
Other Employees Tagged: Dale Scudder , Rich Drennan
August 16, 2023
They perform the service in a timely manner. The wait time at this dealership is much shorter than other dealerships I have taken my truck to for the same service in the past 3 years. Waiting ar The wait time at this dealership is much shorter than other dealerships I have taken my truck to for the same service in the past 3 years. Waiting area is comfortable. All staff members seem attentive and friendly when I've been there. More
by mkt1
Other Employees Tagged: Dale Scudder , Rich Drennan
August 15, 2023
Waiting area is very clean. Rest Rooms are very clean also. Facility is very easy to get to from the interstate. Rest Rooms are very clean also. Facility is very easy to get to from the interstate. More
by donnaswick
Other Employees Tagged: Dale Scudder , Rich Drennan
July 28, 2023
The service assistant who called to tell me what was wrong with my car, was not knowledgable about my account. He told me I needed a new radiator and that it would cost $1,400 to$1,600. I was stunned- wrong with my car, was not knowledgable about my account. He told me I needed a new radiator and that it would cost $1,400 to$1,600. I was stunned- he had not checked about any warranty or the mileage on my vehicle. I have an extended warranty with a $50 copay on covered parts & labor. I hope there is more training for your staff in this area. More
by gemini52250
Other Employees Tagged: Greg Shields, Dale Scudder , Rich Drennan
July 18, 2023
Service was great. The works and a small problem with a window in less than an hour. All pleasant. Great experience. The works and a small problem with a window in less than an hour. All pleasant. Great experience. More
by seedman08
Other Employees Tagged: Dale Scudder , Rich Drennan
July 13, 2023
Great service ,informative, polite, very efficient. The department manager kept me informed as to Tim,and what was needed to be accomplished. The department manager kept me informed as to Tim,and what was needed to be accomplished. More
by sanrodh14
Other Employees Tagged: Dale Scudder , Rich Drennan
July 13, 2023
The Service Department at Shields in Rantoul has improved 100%. When I went to the service department, I was greeted with a smile and a pleasant voice. What a wonderful welcome!! Keep up the outstanding s 100%. When I went to the service department, I was greeted with a smile and a pleasant voice. What a wonderful welcome!! Keep up the outstanding service team. You guys are keepers. Judy Lubben More
by Judy Lubben
Other Employees Tagged: Dale Scudder , Rich Drennan
July 12, 2023
As always Sheilds did a fantastic job. Schudder and his staff did a great job! Schudder and his staff did a great job! More
by tfinger3715
Other Employees Tagged: Marci Ihnen, Rick Shields, Dale Scudder , Rich Drennan, Lori
June 07, 2023
Very good service and people are very nice and helpful that’s why I bring my vehicle to you guys good dealer that’s why I bring my vehicle to you guys good dealer More
by cardinals1149
Other Employees Tagged: Mark Keyes, Terry "TNT" Twitchell, Dale Scudder, Kory Miller, Kyle Johnson , Rich Drennan
