William Middleton | Page 6
Service Manager
Heritage Subaru Owings Mills
9808 Reisterstown Road, Suite 1
Owings Mills, MD 21117
Dealership Experience
15 yrs, 4 mos
Languages Spoken
English
88 Reviews
Write a Review88 Reviews of William Middleton
April 20, 2018
Outstanding service The Subaru service department practically bent over backwards to get me a set of Michelin tires shipped and installed on short notice, in time for a d The Subaru service department practically bent over backwards to get me a set of Michelin tires shipped and installed on short notice, in time for a deadline on a manufacturer’s rebate. More
April 18, 2018
Forester Mr. Bill Middleton is outstanding. As always thank you for the great service. He had my car washed. Overall the staff is awesome. I’ll be the Mr. Bill Middleton is outstanding. As always thank you for the great service. He had my car washed. Overall the staff is awesome. I’ll be there in my next service. MM More
April 18, 2018
Great service as always. Always a great experience when Bill handles my car. He is very professional, friendly and always helpful. Bill always listens to my concerns and get t Always a great experience when Bill handles my car. He is very professional, friendly and always helpful. Bill always listens to my concerns and get things done on time. If all the people i deal with were like Bill i would be very happy. More
April 07, 2018
great as always I have been servicing my cars here for years. Best dealer I have worked with. High quality work, professional and kind personnel. Also easy to schedul I have been servicing my cars here for years. Best dealer I have worked with. High quality work, professional and kind personnel. Also easy to schedule compare to other dealers. More
April 05, 2018
Another great service for the umpteenth time!! I've been buying, servicing and now leasing my family's Subarus at Heritage since 1995. As far as I'm concerned there is no other place I would look t I've been buying, servicing and now leasing my family's Subarus at Heritage since 1995. As far as I'm concerned there is no other place I would look to for anything "Subie". With specific regard to this service which comes a week after I had my wife's Crosstrek serviced, once again the appointment was easy to make and Bill M., the advisor, was on top of the situation. On arrival he inspected the vehicle and sent it to the tech who usually works on my vehicles. An hour later I was on my way confident that my Forester was now in great tune for maximum efficiency and performance. More
Other Employees Tagged: Frank
April 03, 2018
No Haggle -Painless Experience This is my second time in 8 years to buy a car at this dealership. Both times I feel I was treated fairly. Each time I shopped on the website Intern This is my second time in 8 years to buy a car at this dealership. Both times I feel I was treated fairly. Each time I shopped on the website Internet and got a significant amount of money off the sticker price. This time there was an error on the website but this dealership made it right by honoring the better deal in my favor and I got a fair trade-in as I looked at the Kelly Bluebook before I went. I do think it is necessary to be an educated buyer and that way you know if you are getting a good and fair deal, which I did. Pam, my sales rep was caring and knowledgeable, did not rush me. In fact, everyone from the manager to the finance manager was hospitable and treated me like a person not just a sales. I already know that service after the sale will be great as I have been going here for service since buying my last Subaru. I even have an appointment for my first service, an appointment for follow up technology education for the car's many features with the promise of a $25 gas gift card. Who could want more! . More
Other Employees Tagged: Shawn Davie, Milton Taylor , Stephen Brown, Deborah Pobletts, Pamela Steinmetz
March 27, 2018
Great dealership I’ve been coming here for 3 years and every time I get outstanding service. The staff is very friendly and helpful. Especially Bill Middleton from he I’ve been coming here for 3 years and every time I get outstanding service. The staff is very friendly and helpful. Especially Bill Middleton from heritage Subaru. This is a dealership that takes care of their customers. Thank you for great service. More
March 25, 2018
Great service! Everything went well. The car runs much better than before. Things were explained in advance, and then done as explained. I was greatly satisfied w Everything went well. The car runs much better than before. Things were explained in advance, and then done as explained. I was greatly satisfied with the result. More
March 23, 2018
Service with a smile Excellent service Bill is always helpful and the dealership is top notch. It’s always easy to deal with heritage Subaru. Thanks for the excellent Excellent service Bill is always helpful and the dealership is top notch. It’s always easy to deal with heritage Subaru. Thanks for the excellent work More
March 21, 2018
Excellent service and a very happy customer! Timely, accurate and economical! I was pleased to find that the quote for my tires was even lower at the service department, even combined with the mi Timely, accurate and economical! I was pleased to find that the quote for my tires was even lower at the service department, even combined with the mileage service!! The convenient shuttle drop off at a nearby cafe while my car was being serviced and a complimentary car wash topped off the excellent service. Thank you! More
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