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William Middleton
William Middleton | Page 5
Service Manager
Heritage Subaru Owings Mills
9808 Reisterstown Road, Suite 1
Owings Mills, MD 21117
88 Reviews
Dealership Experience
15 yrs, 4 mos
Languages Spoken
English
88 Reviews
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88 Reviews of William Middleton
May 20, 2018
Purchase Experience It was a pleasure working with May Kay. Good awareness of our expectations. Bill Middelton very helpful with followup work. ARRIELLA VERY PATIENT AND It was a pleasure working with May Kay. Good awareness of our expectations. Bill Middelton very helpful with followup work. ARRIELLA VERY PATIENT AND THOROUGH. More
by JRC
Other Employees Tagged: Milton Taylor , Ariella Brant, Mei Kei Hong
May 18, 2018
Came in for 60k mile service I recommend anyone and everyone who owns a Subaru to do maintenance at Heritage. If you can, ask for Bill. He’ll definitely help you out and work with I recommend anyone and everyone who owns a Subaru to do maintenance at Heritage. If you can, ask for Bill. He’ll definitely help you out and work with you in terms of pricing. I was thinking of putting off the tune up but with his help, the price became much more manageable. I will continue to do business with these guys. Thanks again Bill! More
by MSibugJr
May 17, 2018
75K Maintenance Needed an oil change and wanted the dealership to look into why oil light came on again after 1700 miles from previous oil change and needed 2 quarts Needed an oil change and wanted the dealership to look into why oil light came on again after 1700 miles from previous oil change and needed 2 quarts of oil. Bill suggested and completed some testing. Received a loaner vehicle and work was completed within 3 work days. More
by Psyched
May 11, 2018
Amazing Bill Middleton is the best. He helped me out while my car was in the shop. If I needed anything he was always available. If he wasn’t available he wou Bill Middleton is the best. He helped me out while my car was in the shop. If I needed anything he was always available. If he wasn’t available he would get in touch in the same day More
by Arfnard112
May 11, 2018
Good service, Good people As usual, the folks at Heritage provided me with good service. I would hesitate to take my Subaru any place else. The people at the dealership care As usual, the folks at Heritage provided me with good service. I would hesitate to take my Subaru any place else. The people at the dealership care about their cutomers and the quality of their work. More
by L Pennington
May 11, 2018
Bill Middleton is the best! We have been taking our Subaru(s) to this dealership for service the last 7 years. In that time frame we have worked with Bill Middleton and he has a We have been taking our Subaru(s) to this dealership for service the last 7 years. In that time frame we have worked with Bill Middleton and he has always taken care of us and made sure we were happy with our service. A+++ More
by akbk6100
Other Employees Tagged: Dwayne (mechanic)
May 09, 2018
Excellent regular service appointment We have not always had good experiences at this dealership when it comes to warranty issues, however our most recent experience for a regular interval We have not always had good experiences at this dealership when it comes to warranty issues, however our most recent experience for a regular interval service was exceptional. Bill made sure that everything was explained clearly and documented properly. He was extremely friendly and helpful. I would recommend this dealership for a regularly scheduled service. My star rating is based on this visit only. More
by DoIhavetohaveascreenname?
May 07, 2018
Emily is the best Loved my sales person, Emily Bintz at Heritage Subaru. Could not have had a better experience. I came to see a specific vehicle and that’s what I saw. Loved my sales person, Emily Bintz at Heritage Subaru. Could not have had a better experience. I came to see a specific vehicle and that’s what I saw. The sales people were very accommodating, friendly, and knowledgeable. It still takes all day to buy a car but I’m very happy with what I bought and I’m very happy to be doing business with heritage Subaru More
by Anvil Mountain
Other Employees Tagged: Shawn Davie, Joshua Jones , Emily Bintz, Stephen Brown
May 01, 2018
6000 mile service Well done, very timely and nice encounter. Taken immediately with a nice person shuttle driver and great conversation. All services explained thorough Well done, very timely and nice encounter. Taken immediately with a nice person shuttle driver and great conversation. All services explained thoroughly and so I could understand. More
by Mmaslow
April 25, 2018
All went as planned Service done on time Brought for hitch for my Subaru Forester All went as planned Price was better then thought Waiting room is clean and comfortable. Like getting free Brought for hitch for my Subaru Forester All went as planned Price was better then thought Waiting room is clean and comfortable. Like getting free water&coffee More
by Timmer
Other Employees Tagged: Pamela Steinmetz
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