William LaRovera | Page 3

This is the third car we have purchased at this dealership and each time we realize we made the right choice. Staff is well informed about features of the cars, are NOT pushy and are gracious, pati dealership and each time we realize we made the right choice. Staff is well informed about features of the cars, are NOT pushy and are gracious, patient and caring. Service is a priority for them and meeting our needs and schedules as well. Our recent sales person, Jacob Korean was most helpful, and always offering to go the extra step AJ was wonderful and the back room team of Bill and Joe and Gretchen all friendly and helpful as well. More

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Joe and Billy made my first time buying experience an absolute pleasure. The interactions with them and the staff at the dealership was a great all around atmosphere. absolute pleasure. The interactions with them and the staff at the dealership was a great all around atmosphere. More

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A BIG SHOUT OUT to Rachael Santos, William LaRovera and Joe Hernandez for working tirelessly to get my problem solved. I love my 2021 Subaru Ascent. The advice and help they provided was very valuable an Joe Hernandez for working tirelessly to get my problem solved. I love my 2021 Subaru Ascent. The advice and help they provided was very valuable and a major factor in making me a very Happy Customer. This is a Great Team to have on your side. I HIGHLY recommend them and the Premier Subaru Watertown Dealership. Well deserved 5 STARS Thanks You More

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Professional team who paid excellent attention to detail to every aspect of my buying process. They made me feel like I was not just another customer and I felt like I got a great deal .. I highly recommend to every aspect of my buying process. They made me feel like I was not just another customer and I felt like I got a great deal .. I highly recommend the entire team that helped me. More

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Seth was extremely helpful, he answered all of my questions and made the car buying experience as smooth of a process as it could be. questions and made the car buying experience as smooth of a process as it could be. More

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I last minute needed a car, I was set on getting a subaru. Went to a few dealers just to check it out but nothing really caught my attention. Walked in here & was greeted immediately by Seth. I told h subaru. Went to a few dealers just to check it out but nothing really caught my attention. Walked in here & was greeted immediately by Seth. I told him I wasn’t sure what I was looking for but I told him the budget and he helped me out immediately! We went for a test drive through town & on the highway, he was really knowledgeable and friendly! He answered all my questions and understood my concerns - there were a few mishaps on my end, and he was very patient and worked with me. Not pushy at all! Went above and beyond. Appreciated all the help & was thankful to have a sales person like him! Recommended this dealer to some family and friends! More

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N.Y. Subaru Customer for years. Moved to CT. 9 months ago and purchased a new Subaru from Premier which is only 20 minutes from my new home. Excellent dealer! The sales staff was friendly and knowledgeable. and purchased a new Subaru from Premier which is only 20 minutes from my new home. Excellent dealer! The sales staff was friendly and knowledgeable. The sale went smoothly, the price was right and the car was ready on time. Everything they said they would do was done. The finance Manager was great and the purchase experience was painless. Very happy with this dealer and the service. I am looking forward to having both my cars serviced at Premier and I'm sure there will be future car purchases. More

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Excellent experience overall. My sales rep was most helpful through the entire journey of of the sale. I would truly recommend Seth to anyone that is thinking about buying a new car. I bought a Cross T helpful through the entire journey of of the sale. I would truly recommend Seth to anyone that is thinking about buying a new car. I bought a Cross Trek Premium 2021 and I"m very happy and Seth made the experience easy for me. I can't thank Seth and Premier Subaru enough for making me feel like family. More

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My wife and myself returned to buy our second Subaru Forester because we had good luck with our first one and the dealership has been great to deal with. Our second experience was even better thanks to Forester because we had good luck with our first one and the dealership has been great to deal with. Our second experience was even better thanks to our salesman Hector Salasar he was great! The sales manager Bill LaRova was also great to work with. More

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Excellent experience overall. At seventy, first time in my life buying a car from a dealer (years of company cars), so was a little anxious. No reason for that here. Wanted low mileage, loaded 2019 Outbac my life buying a car from a dealer (years of company cars), so was a little anxious. No reason for that here. Wanted low mileage, loaded 2019 Outback Limited. (this was 09/20) .After on line searches (which showed that Premier's prices at the time beat those of other dealers) and one good but not great dealer visit in NY city, I located a suitable car at Premier. Better all in price with doc charges than cars with more miles and similar in service date. I called and spoke over an hour with Florin, who went over specs I found online. Extremely patient and helpful. We exchanged numerous texts going over questions and details. Responses were prompt and to the point. Since the website I used didn't have the feature that highlighted dings in a virtual inspection (why? What are they trying to hide," I thought), I asked Florin to inspect the car thoroughly and text me photos. Told him he better not leave out a single scratch. Got pics promptly and the dings were negligible. (When I finally saw the car, it was clear that he was thorough). We agreed terms and I gave a deposit over the phone. Bill the sales manager was quite helpful facilitating a number of things. We agreed a pick up date and Florin met me at the New Haven train station. We had a great chat all the way to Watertown. Closing was a very good, non stressful experience. Juan worked through the papers with me in a professional way. Carlos spent a great deal of time going over the features and functions. I left with a very satisfied feeling. More

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