Wil Jones

We’ve come from another Mazda dealer after having a couple issues turn up following schedule maintenance service at faulkner. We’ve found that trust and quality are found right here at north Penn. The couple issues turn up following schedule maintenance service at faulkner. We’ve found that trust and quality are found right here at north Penn. The staff was very responsive and thorough in providing service and a solution to our issue and we have found a trust so much that we will be back on a regular basis to return here for service instead of faulkner because of there dependability and great reputation. We thank Will, Amanda and all of them at north Penn greatly for their service and look forward to supporting the return of business with them for us, our families, and our friends through all the years! -the Hartmans More

by dhartman8492 Verified Customer Verified Customer

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Repair finished earlier than estimated. Great job. I would use them for any car repair needed Great job. I would use them for any car repair needed More

by mdkosmin Verified Customer Verified Customer

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Wil is very kind and attentive. He has a good attention to detail that makes you feel heard. As for this location in general, I like their usage of videos shot by the mechanic who w He has a good attention to detail that makes you feel heard. As for this location in general, I like their usage of videos shot by the mechanic who worked on your car. I've even gotten helpful advice in those videos. More

by Sinovera Verified Customer Verified Customer

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Everyone is so kind and respectful. They are very responsive and beyond accommodating. Will always come to North Penn Mazda! They are very responsive and beyond accommodating. Will always come to North Penn Mazda! More

by annaf Verified Customer Verified Customer

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Only gave it 1 star because 0 wasn’t an option. Will never spend another dime there. I have never had a worse customer experience in my life. I have purchased 3 cars from here with my wife in 7 yea Will never spend another dime there. I have never had a worse customer experience in my life. I have purchased 3 cars from here with my wife in 7 years and I will never be back. 206,000 miles currently on my Mazda 6 and I am due for a new vehicle. Not going here. Had to bring my car back in because the wheels almost fell off it from work they did. When I got it back there was a flat that they tried to charge me for. Really? Take some ownership for your work. Maybe if you did it right the first time, by your own admission, I wouldn’t have had to take more time out of my schedule to bring it back in. Really bad move to treat an understanding and reasonable customer who had patience with you in this whole process. Now I’m mad and I’m telling everyone that will listen. More

by joeertel99 Verified Customer Verified Customer

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by jpowell21 Verified Customer Verified Customer

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Excellent Communication. Fair pricing. Long time North Penn Mazda client. Would recommend to friends and family. Fair pricing. Long time North Penn Mazda client. Would recommend to friends and family. More

by DOUGJACOBSEN Verified Customer Verified Customer

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Always willing to help out and to make things right. Personable. Friendly. A pleasurable experience. Personable. Friendly. A pleasurable experience. More

by FRANKDERUOSI Verified Customer Verified Customer

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Good job and very nice job. ..thank 👍 Good work for my mx5.. He's just so good!.. 정말로감사함니다. ..thank 👍 Good work for my mx5.. He's just so good!.. 정말로감사함니다. More

by han747g Verified Customer Verified Customer

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Service folks were great, they took the time to explain services performed on my vehicle and provided video footage as well. Would recommend! services performed on my vehicle and provided video footage as well. Would recommend! More

by gregq70 Verified Customer Verified Customer

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