Dealership Experience
10 yrs, 6 mos
Industry Experience
10 yrs, 6 mos
Languages Spoken
English
257 Reviews
Write a Review257 Reviews of Whitney Robinson
February 13, 2024
Ever since I bought my car and had the service woman, her name is Whitney handle my automobile it has been the most outstanding service I've ever had in my life. I will constantly buy a new Infinity car from name is Whitney handle my automobile it has been the most outstanding service I've ever had in my life. I will constantly buy a new Infinity car from you as long as Whitney is my service rep. She is fast efficient she had to deal with another company with a windshield. She handled it very professionally. Unbelievable service. ?????????????????????? I would give her a 10+ I will be back in this week for one item and I know I'll be in and out in no time you're an awesome company. Please tell Mario I said I love my Infinity he knows I've been wanting to buy one, and it's been an outstanding outstanding Relationship, especially in service especially with Whitney More
Other Employees Tagged: Whitney Lovatt
February 10, 2024
On Saturday I came in the purchase a car at 9;45 am. ..They were polite and I did the test drive and liked the car....My sales person was nice and friendly...We decided to make a deal turning in my Nissa ..They were polite and I did the test drive and liked the car....My sales person was nice and friendly...We decided to make a deal turning in my Nissan lease car... I did a really good inspection of the car...When we got to finance it took over 2 hours because of printing problems and I never was disclosed details while talking....I was offered a bumper to bumper warranty for 2 years....I was never shown the warranty coverages nor given a brocure to review...I trusted the people.....finally at almost 3 pm or 4 hours later I left with the car ..at night I noted the headlights were not that bright.. I called 5 times to get a reply and then told to get with service that said this is not covered in the warranty!!!!!! so I am stuck with no paperwork and rather unhappy with the lack of follow up by sales to ask how I am doing with my new purchase.. Im in sales and used to calls being returned... More
January 13, 2024
I went in for service, paid a hefty price, and the problem was never solved. Have been there 3 times now and the issue persists. Dealership still have not made it right. problem was never solved. Have been there 3 times now and the issue persists. Dealership still have not made it right. More
Other Employees Tagged: Whitney Lovatt
January 12, 2024
We drive extra miles to have our QX 80 serviced by Whitney and Scott. Very professional and knowledgeable. Excellent trained technicians and reliable service. Whitney and Scott. Very professional and knowledgeable. Excellent trained technicians and reliable service. More
Other Employees Tagged: Scott O'Keefe