Dealership Experience
4 yrs, 5 mos
Industry Experience
26 yrs, 4 mos
Specialties & Trainings
General Manager - General Sales Manager
31 Reviews
Write a Review31 Reviews of Wesley Mancias
May 18, 2024
Have bought 3 cars here Smooth transaction as usual. Best part no hidden fees Ava was great very helpful definetly recommend rcjd. Best part no hidden fees Ava was great very helpful definetly recommend rcjd. More
Other Employees Tagged: Ken Cestero Campos, Danny Mott , Ava
May 14, 2024
I just purchased a certified preowned vehicle a Jeep 2021 renegade. Everything started out just fine. I had a great sales person. Four days later, the car started to give me trouble. 1- There was the jerking renegade. Everything started out just fine. I had a great sales person. Four days later, the car started to give me trouble. 1- There was the jerking motion while I was at a stop sign 2-the car suddenly accelerated on its own while i didn’t press on the gas, and 3-the brakes were grinding. Of course I didn’t want to drive the car because it felt unsafe. I called the dealership and had the car towed to them. The used car sales Director “Wesley”was unprofessional, unapologetic about the situation and offered no solution just excuses. After explaining all this to him, he told me that there were no safety issues with the car and that was even before the car got to their service department. I clearly told him about the car accelerating on its own and the brakes grinding. The car got towed to them on Monday around 5pm. It was 4 o’clock the next day and they had not told me what was wrong with the car. I asked for a loaner which was denied. They basically sold me a LEMON 🍋 and now they are buying time so I cannot return the car and get my money back. Which I have already requested. They claim that this car is a certified car because it went through “”the 125 point inspection”” still there are all these problems with the car. Make it make sense. Today makes it a week since I purchased the car. Please beware. More
Other Employees Tagged: Joeluis Ramirez
April 26, 2024
Service dept is mismanaged. Kevin leahy doesn't answer his telephone and doesn't return calls if you leave a message. He is rude and dismissive of customer concerns. The used ca Kevin leahy doesn't answer his telephone and doesn't return calls if you leave a message. He is rude and dismissive of customer concerns. The used car manager, Wesley Mancias, is not to be trusted. They sold me a certified preowned truck with a headlight assembly that wasn't sealed prooerly so they had to order a replacement and 2 bent wheels. They are refusing to replace the wheels. When they were replacing the headlight assembly the technician caused $5000 in damage by denting and scratching the body panels and braking fasteners. More
Other Employees Tagged: Kevin Leahy, Jermaine Simpson, Maria Capello
April 24, 2024
Everytime I buy my car here i love it. The service is top tier. And I always get all of my questions answered with ease . Best dealership in NY The service is top tier. And I always get all of my questions answered with ease . Best dealership in NY More
Other Employees Tagged: James Pang
April 18, 2024
JimmyD handled everything from start to finish with genuine courtesy and professionalism. Thank you sir! genuine courtesy and professionalism. Thank you sir! More
Other Employees Tagged: James Pang , Jimmy DeMecurio
February 18, 2024
Not 1 voicemail answered out of 20 left. Car sat in the dealership lot for 2 weeks as VOID because Kevin doesn’t answer his phone or voicemails. No calls backs or update. Miserable experienc Car sat in the dealership lot for 2 weeks as VOID because Kevin doesn’t answer his phone or voicemails. No calls backs or update. Miserable experience. Had no car for 3 weeks because no one answers the phone. Had to visit in person to get answers. Unnaceptable and was a major inconvenience on the family. Pricing is ridiculous as well. $2000 for labor when they worked on the car to half a day after 3 weeks of sitting in the lot. Im pretty sure my battery that was replaced died while sitting in the lot for 3 weeks. That doesnt add up. More
Other Employees Tagged: Robert Pearlmutter, Ken Cestero Campos, Kevin Leahy
January 26, 2024
I had a great experience here with Joey! He made everything so easy and fast He made everything so easy and fast More
Other Employees Tagged: Robert Pearlmutter, Ken Cestero Campos, Joeluis Ramirez , Ed Kennedy, Devin Roberts
January 16, 2024
Awesome customer service upfront with everything. Very easy going and enjoyable experience! Will go back again Very easy going and enjoyable experience! Will go back again More
Other Employees Tagged: Larry Vitulli
November 14, 2023
Would never purchase anything from them. Had an issuer with a Certified used SUV with only 19,000 miles and the dealership would not rectify their over site. Why would you purchase anythin Had an issuer with a Certified used SUV with only 19,000 miles and the dealership would not rectify their over site. Why would you purchase anything from a dealer which won’t back their product. More