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Walter Martinez
Walter Martinez
Service Advisor
Jaguar Land Rover of Chantilly
4120 Auto Park Cir
Chantilly, VA 20151
1 Review
1 Review of Walter Martinez
May 18, 2023
Had our RangeRover HSE in for minor damage to front wheel. First go around charged us $2800, $900 of that for diagnostic time to clear lights that would not go off. Required a computer reboot. Expen wheel. First go around charged us $2800, $900 of that for diagnostic time to clear lights that would not go off. Required a computer reboot. Expensive for $900 diag fee they should of known. Received back still pulling to the right. Took it back in and now say needs another $3k worth of work. When I challenged them as I know a bit about suspension the answer was :Well if they just replace these parts then they know the alignment will work". zero confidence in their ability, This is our second landrover and the last. No loaner by the way either. $130k car with 20k miles. Service guy nice but just delivers the message. More
by scott.kasper
Helpful 
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