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Vladimir Kochubey
Vladimir Kochubey | Page 56
Service Advisor
Jim Ellis Chevrolet of Atlanta
5900 Peachtree Blvd.
Atlanta, GA 30341
858 Reviews
858 Reviews
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858 Reviews of Vladimir Kochubey
September 05, 2019
Great Service Dept. Rep Vladimir was an EXCELLENT service rep. As soon as he came in he greeted me and asked if I'd been helped and he immediately began to help me. My car ha Vladimir was an EXCELLENT service rep. As soon as he came in he greeted me and asked if I'd been helped and he immediately began to help me. My car had been towed in with a flat, and the porter outside when I arrived was not friendly and said they probably wouldn't get to it today. I was frantic after that because I lived so far and needed my tire fixed. Vladimir called and a tired had to picked up for my car from the warehouse. I had a long wait, but I'm thankful for his help and all of his updates during the process. He made the experience pleasant regardless of the wait, because I couldn't leave without my tire being fixed. Vladimir is #1 at Jim Ellis Chevrolet. If available I would seek his assistance. More
by takaya_savoy
Verified Customer
August 29, 2019
oil change good service and my appointment time was met timely and was performed timely and very very efficiently. Vladimir was my service rep and is very hone good service and my appointment time was met timely and was performed timely and very very efficiently. Vladimir was my service rep and is very honest and was very happy with the service. More
by a92buick
August 28, 2019
Customer service Great customer service everyone was so nice and helpful., My car was done one time and they also offer to take me and pick me up from work. Great customer service everyone was so nice and helpful., My car was done one time and they also offer to take me and pick me up from work. More
by Varela.karen02
August 26, 2019
Returning Customer I have many choices regarding GM Service centers. I moved away five years ago but often come to Atlanta. One the past few trips that are twelve hours I have many choices regarding GM Service centers. I moved away five years ago but often come to Atlanta. One the past few trips that are twelve hours of driving each way I found that the air conditioning would not work well in the hot, moist Georgia air. I decided that I wanted to get this checked out in Atlanta--the place where I thought the problem presented itself. Vladimir (service consultant) received my car and oversaw the progress of the service. The car was in the shop all day. After completing all the checks and tests that could be performed the tech could not find anything wrong. The car was returned to me and I drove the twelve hours the next day and the air conditioning worked fine. I am pleased to write about this experience in order to help other customers. The tech could have found anything to "pad the bill," but did not. This service could have been billed by hours spent, but the service was "diagnostic" and billed at a flat rate much less than the hours. I feel that this honesty and customer service is the reason I used this shop before I moved away and these qualities are the reason I came back. More
by ALANS
August 26, 2019
Vlad is excellent Vlad is an excellent communicator, very thorough and on top of things. Also appreciate using a Chevy loaner during my service visit. Great way to expe Vlad is an excellent communicator, very thorough and on top of things. Also appreciate using a Chevy loaner during my service visit. Great way to experience newer chevys. More
by TEELJO
August 26, 2019
Great service at Jim Ellis by Manager Vladimir Able to solve annoying door motor problem. Great service . Also great to have the drop off to the Marta station option . Vladimir is great manager Able to solve annoying door motor problem. Great service . Also great to have the drop off to the Marta station option . Vladimir is great manager More
by ElpiratA
August 26, 2019
Warranty work on a call. Timely and professional. They explained the issues to me and provided timely updates on the phone and in person as to the nature of the issue. Timely and professional. They explained the issues to me and provided timely updates on the phone and in person as to the nature of the issue. More
by marc.grossman
August 25, 2019
Uses Excuse to Replicate Issue Until Warranty is Done Brought my car back for the same issues over and over. The electrical still isn't fixed and screen is still broken. They keep using the same excuse sa Brought my car back for the same issues over and over. The electrical still isn't fixed and screen is still broken. They keep using the same excuse saying they can't replicate the issue --- obviously you aren't going to be able to experience my vehicle unless you drive it the same amount of time I do. The sales side is amazing and always friendly and great. I have purchased several vehicles from Jim Ellis. It's the service side that needs issues. If you check my vehicle records you will see the number of times my cars have been in service -- for the same issues, over and over again. You cannot keep using the excuse that you need to replicate the issue until the warranty runs out -- which has happened to me. Please just fix the issues. That's all we ask. More
by JustPleaseFixCar
Other Employees Tagged: Robert Sigman, Sueann Turano
August 24, 2019
Returned for an unresolved issue! After having a leak "repaired" I was forced to return due to the leak representing itself after a year. I basically repeated the process all the way d After having a leak "repaired" I was forced to return due to the leak representing itself after a year. I basically repeated the process all the way down to getting the stain cleaned. Being told one thing only to have someone say something else. I guess this is the service you get when your warranty is soon to expire. More
by trilanta30
Other Employees Tagged: Robert Sigman, Three different employees. 3rd closed my check when I paid for my oil change.
August 23, 2019
Appointment? I have always dropped my car off at GM dealerships in the mornings whenever there is a problem. This time I was told that I had to make an appointmen I have always dropped my car off at GM dealerships in the mornings whenever there is a problem. This time I was told that I had to make an appointment. Since when??? Because of that I had to drive around with the problem for another TWO days with my fingers crossed. My appointment was at 10:30am on Thursday. I got there two hours early. They didn't even bother to look at the car that day, which made this issue go over the weekend. If customers are REQUIRED to make an appointment, you should be REQUIRED to honor it. Had they done so, they could have ordered the part sooner than later. More
by fmartin1
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