Vladimir Kochubey | Page 43
Service Advisor
Jim Ellis Chevrolet of Atlanta
5900 Peachtree Blvd.
Atlanta, GA 30341
859 Reviews
Write a Review859 Reviews of Vladimir Kochubey
August 19, 2020
Kudos to Vladimir, Jarod and the parts dept for being so helpful and efficient with the maintenance on my ZR1. I will continue to be a loyal customer to the Jim Ellis Automotive Group. helpful and efficient with the maintenance on my ZR1. I will continue to be a loyal customer to the Jim Ellis Automotive Group. More
Other Employees Tagged: Elise Schaaf , Matthew Braun, Brandon Colon, Jarod Mclaughlin
August 06, 2020
9 hours to fix a dead tire pressure sensor? I was even 10 minutes early pulling in at 0750 for my 0800am Tuesday Morning appointment, made the Previous Friday afternoon! I arrived at Jim Ellis Chevy Service minutes early pulling in at 0750 for my 0800am Tuesday Morning appointment, made the Previous Friday afternoon! I arrived at Jim Ellis Chevy Service and checked in with Vladimir as Paul(my agent) was busy! I went to the lobby and fell asleep on the couch by the front door, waking every time someone entered! 2 hours later I decided to to check on the Chevy Bolt, so I went out to Paul’s Desk and he said Chevy Bolt right! I responded yes and he said he hadn’t begun as he wasn’t sure if the appointment made 5 days earlier was the reason for the appointment! Paul, obviously not familiar at all with Electric Vehicles, I said there isn’t much to go wrong with EVs. Yes the Tire Pressure is why I am here! Why else would I be here for the appointment than the reason I made the appointment 5 days earlier! When made the appointment the previous week, Paul, wanted to move my Bolt from the DC Fast Chargers towards the back of the lot, to the Service Center! Paul told me he had a charger up there at his desk! I explained from my Bicycle, Paul I am going to donate blood, and I will be back in 2 hours or so, at which point the Bolt will be full left on the DC Fast Charger at 20kW! At his Level 2 Charger it would take about 6 hours to achieve that! Paul seems to have no idea what I was talking about. Simply put Voltage, Wattage, Amperage! So I returned to my Couch and dozed more, checking on the Bolt every couple of hours. I was awoken at one one point by another Service Representative to sign for some work, who later returned and explained I was leaking several fluids including Transmission Fluid! I said that’s Impossible, as I do not have a transmission! I looked at his clipboard and said that’s not my Suburban, I have. Chevy Bolt...with no transmission! Unbelievably it was 5:30pm before I got out of there and still owed over $200! I checked with the Firestone Down the Street I’ve used before and will again now that I am well out of warranty. $200 there too but the longest I would have waited was 2 hours! More
Other Employees Tagged: Paul
August 04, 2020
We had such a pleasant experience! I can’t believe I’m actually referring to car buying as pleasant, but Reggie couldn’t have been easier to work with and made this deal so easy and convenient! actually referring to car buying as pleasant, but Reggie couldn’t have been easier to work with and made this deal so easy and convenient! More
Other Employees Tagged: Reggie Stagmaier
August 03, 2020
I experienced a classic example of poor services after the s The services I received from Jim Ellis Chevrolet was worse than I could have ever imagined. Had I known that services after the sale at the dealershi The services I received from Jim Ellis Chevrolet was worse than I could have ever imagined. Had I known that services after the sale at the dealership were so poor, I would have paid more for the truck I purchased in December 2019 from one of the many other locations in Metro-Atlanta. Since the purchase, I have returned to the dealership for the first oil change that took 4 hours. Three weeks later, when the truck would not crank, I had it towed to the service center to get it repaired. Before the tow, two teams from the Roadside Assistance had tried and were unable to start the truck. Anyway, the truck was at the dealership for over 24 hours, and according to the invoice, they only had to perform a reset to start it. Since I do not know what caused the no start issue, I am not comfortable with the truck. For that reason, I have contacted the Service Manager to get more detail, and he has not returned my calls. Now you understand why I will not do any more business with this dealership, nor will I recommend it to anyone else. More
Other Employees Tagged: Luis Valdez , Brandon Colon
July 20, 2020
25,000 mile service This was a routine 25,000 service. I got the appointment when I wanted it. I dropped the car off. Several hours later I received a text that the car w This was a routine 25,000 service. I got the appointment when I wanted it. I dropped the car off. Several hours later I received a text that the car was ready. I went and picked it up. Everything went great. More
July 17, 2020
The service staff is hard to get ahold of and doesn't return calls. Voicemails are rarely checked and often when told they would get back to me, they didnt. Did not provide pricing up front, just provide return calls. Voicemails are rarely checked and often when told they would get back to me, they didnt. Did not provide pricing up front, just provided a bill with the random amount but no breakdown of why I was being charged it and threatened that I if I didn't pay I couldn't pick up my car More
Other Employees Tagged: Mark thompson
July 17, 2020
The young lady that helped me was extremely sweet .She helped me out with my options and was very informative. I am grateful for her help. helped me out with my options and was very informative. I am grateful for her help. More
Other Employees Tagged: Elise Schaaf, Luis Valdez , Brandon Colon, Robert Sigman, Sueann Turano, Jeffery Woo
June 29, 2020
Very professional and courteous. Listened to my needs and made sure that my car was perfect. Arranged transportation for so I didn’t have to wait in the waiting area during this pandemic. First class from st made sure that my car was perfect. Arranged transportation for so I didn’t have to wait in the waiting area during this pandemic. First class from start to finish. More
Other Employees Tagged: Elise Schaaf, Luis Valdez , Matthew Braun, Brandon Colon
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