Vince Pampena
Vince Pampena at BMW of Darien

Vince Pampena | Page 17

Service Advisor

BMW of Darien

140 Ledge Rd
Darien, CT 06820

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4.8
385 Reviews

Dealership Experience

9 yrs, 6 mos

Industry Experience

40 yrs, 11 mos

4.8

385 Reviews

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385 Reviews of Vince Pampena

August 18, 2022

Dealership Rating
Employee Rating

Courteous pick up and delivery. Thorough examination of the vehicle. Very professional in all aspects. More

by Mgberns
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jaime Gonzalez , Bill Skorvanek

August 16, 2022

Dealership Rating
Employee Rating

I am very pleased with this dealership. Service representatives are very professional , ensuring that your every need has been completed to satisfaction! More

by DrShalom
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Anderson Cherilus, Trevor Martin , Ebony Haney, Anthony Martinez, Luis Vega

August 15, 2022

Dealership Rating
Employee Rating

Excellent service department. My car was towed in and repaired quickly on an emergency basis. Thankful that they were able to squeeze it in with all the other scheduled vehicles More

by avc98765
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

August 09, 2022

Dealership Rating
Employee Rating

Efficient service and thoughtful employees helping you. We have used this dealer for years and have always been pleased with their work. More

by B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

August 09, 2022

Dealership Rating
Employee Rating

Service was fast and efficient ! I’m very happy with my visit to Darien Jaime Gonzalez was very helpful and great communication made it a comfortable and smooth stop ! Thank you Ja More

by Steve31984
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jaime Gonzalez , Bill Skorvanek

August 07, 2022

Dealership Rating
Employee Rating

Jaime and team absolutely fantastic ! Highly recommended for your service needs! Good communication skills and customer service approach More

by Loraine R
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jaime Gonzalez

August 06, 2022

Dealership Rating
Employee Rating

It was a horrible experience. They never fixed my car and we're disrespectful to me. For a fake owned business I was appalled how I was treated. Never again More

by dwbriskin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Jaime Gonzalez , Bill Skorvanek

August 05, 2022

Dealership Rating
Employee Rating

Vincent, the advisor was great! In fact, the whole experience was great. I like that you can do everything online. I’m so glad that I have this dealership so close. More

by Lisa
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

August 05, 2022

Dealership Rating
Employee Rating

Job replacement was fine work,,but have a problem. When I returned home I went into glove box an there was cracks in the molding under passenger air bag never there before.. They take pictures outside More

by Paul Hammond
Recommend Dealer
Yes

Other Employees Tagged: Vincent I worked with spoke to him got excuses about how many they do an they don't even work around this trim piece that was broken.He told me that it's my problem wasn't anything to do with work performed..

Aug 05, 2022

Paul Hammond responded

There's been a damaged piese of molding that needs to be addressed an replaced Thank you Mr. HAMMOND

August 04, 2022

Dealership Rating
Employee Rating

Everyone is very professional, available and wants to be of assistance ! My car problems are carefully explained including options for consideration. More

by nlitteral
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bill Skorvanek, Receptionist on Sat a.m. July 30

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