Vince Pampena
Vince Pampena at BMW of Darien

Vince Pampena | Page 12

Service Advisor

BMW of Darien

140 Ledge Rd
Darien, CT 06820

Contact Me
4.8
385 Reviews

Dealership Experience

9 yrs, 6 mos

Industry Experience

40 yrs, 11 mos

4.8

385 Reviews

Write a Review

385 Reviews of Vince Pampena

April 12, 2023

Dealership Rating
Employee Rating

Vince is a great advisor, as is the bmw service team. Makes service process easy. More

by La Otro
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Apr 19, 2023

BMW of Darien responded

We will be sure to pass on your praise to Vince. Thank you for being a valued client of BMW of Darien!

March 25, 2023

Dealership Rating
Employee Rating

Wonderful! From beginning til the end, BMW of Darien took care of everything! Couldn’t be happier! More

by driscoll
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Legere

Mar 27, 2023

BMW of Darien responded

We are delighted that you had such a positive experience from start to finish! Thank you for choosing BMW of Darien and for sharing your experience. Have a wonderful day!

March 24, 2023

Dealership Rating
Employee Rating

From front desk greeting to the service advisor Vince, to the people that service your car and person who hands you the loaner car, superb service by the whole team! More

by andreasmessis
Recommend Dealer
Yes
Mar 24, 2023

BMW of Darien responded

We appreciate your review of Vince and our team! It is validating to our team to know we are providing this level of service and care to you! Thank you for your business, from your friends at BMW of Darien.

March 17, 2023

Dealership Rating
Employee Rating

Vincent was great - very helpful, informative, and professional. My problem is with the car itself rather that the service I received from the dealer representative. More

by Rgmccarrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 20, 2023

BMW of Darien responded

Vincent and the team are always happy to help you out! Thank you so much for supporting BMW of Darien and please let us know if you need anything at all!

March 11, 2023

Dealership Rating
Employee Rating

Good service and attention. First class. Very professional and impressive. They have done the job of a BMW recall. They have not pushed for additional services nor have charged More

by Wilmershaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 14, 2023

BMW of Darien responded

We are delighted to see that your experience was an excellent one! Thank you for supporting BMW of Darien and we will see you next time!

March 03, 2023

Dealership Rating
Employee Rating

Excellent customer service and great communication. Above and beyond! Very happy with all of the work. More

by Stephen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 03, 2023

BMW of Darien responded

Stephen, thank you for the review! We are so glad to hear that you had a successful experience working with the BMW of Darien team. Drive safely, and we hope to see you back again down the road!

February 24, 2023

Dealership Rating
Employee Rating

Very professional, performed a needed recall in a very timely manner. I would highly recommend!! More

by Parts
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Sebastian Mortenson, TJ Telesco , Big Dave, The shuttle driver, great guy.

Feb 24, 2023

BMW of Darien responded

Thanks for taking a moment to give BMW of Darien a shoutout. We're happy to hear that your experience with us went seamlessly form start to finish. Take care!

February 22, 2023

Dealership Rating
Employee Rating

Very happy with the level of service my service advisor provided Vince made it a point of keeping me informed what the issues were during the few days my car was being repaired My car is running fantasti More

by petergreenberg13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 22, 2023

BMW of Darien responded

Thanks for the 5-star review of BMW of Darien, Peter. It is great to hear that Vince provided excellent communication and service. The team appreciates your support!

February 20, 2023

Dealership Rating
Employee Rating

Vince was exceptional. Efficient, courteous, meticulous, highly recommended. responsive, flexible, detailed, very pleased with service. More

by jlandle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 20, 2023

BMW of Darien responded

Thank you for the review! We appreciate the kind feedback about Vince and hope to see you again at BMW of Darien. Safe travels!

February 18, 2023

Dealership Rating
Employee Rating

I am a long-time customer at BMW of Darien because the staff is courteous, knowledgeable, and thorough. My experience with the team is always pleasurable and convenient, from scheduling the appointment th More

by StephJC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Luis Vigo

Feb 20, 2023

BMW of Darien responded

Thank you for the great review! We love hearing that the BMW of Darien team was knowledgeable, courteous, and nice to work with. We appreciate your business and these kind words. See you again next time!

...
12
...

Dealership Inventory (209 Vehicles)

new 2026 BMW X5 car, priced at $89,649
2026 BMW X5
new
Black Sapphire Metallic exterior
Automatic
All-wheel Drive
used 2024 BMW X5 PHEV car, priced at $63,995
2024 BMW X5 PHEV
used
Brooklyn Grey Metallic exterior
Automatic
All-wheel Drive
used 2026 BMW X3 car
2026 BMW X3
used
Tanzanite Blue II Metallic exterior
Automatic
All-wheel Drive
used 2026 BMW X3 car, priced at $52,127
2026 BMW X3
used
Arctic Race Blue Metallic exterior
Automatic
All-wheel Drive
used 2026 BMW X3 car, priced at $50,375
2026 BMW X3
used
Dark Graphite Metallic exterior
Automatic
All-wheel Drive
used 2025 BMW X3 car, priced at $48,995
2025 BMW X3
used
Mineral White Metallic exterior
Automatic
All-wheel Drive