Victor Rivera
Victor Rivera at Mercedes-Benz of Princeton

Victor Rivera | Page 8

Service Advisor

Mercedes-Benz of Princeton

2910 U.S. 1
Lawrence, NJ 08648

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5.0
353 Reviews
5.0

353 Reviews

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353 Reviews of Victor Rivera

July 28, 2024

Dealership Rating
Employee Rating

Sales and service are 2D to none. Victor is the best when it comes to service. More

by rross11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 29, 2024

Mercedes-Benz of Princeton responded

Thank you for your fantastic service feedback! Thanks again for the 5 Star recommendation, and have an amazing week!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

June 03, 2024

Dealership Rating
Employee Rating

Outstanding 50k mile maintenance service by Victor Rivera and team. Very thorough and professional. Promptly completed. Loaner was very useful. We love Princeton Mercedes all the way! More

by samasu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 04, 2024

Mercedes-Benz of Princeton responded

Our service team strives to deliver an excellent client experience, and are glad you found this to be the case during your visit at Mercedes-Benz of Princeton! Thank you! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

May 16, 2024

Dealership Rating
Employee Rating

Victor Rivera was very kind and helpful. I got my flat tire repaired very quickly. More

by BLou123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 21, 2024

Mercedes-Benz of Princeton responded

Thank you for your positive 5 Star review, and for giving our dealership such a high star rating! Safe travels! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

May 14, 2024

Dealership Rating
Employee Rating

Victor Rivera was nice, kind, and helpful. The other staffs I interacted with were also friendly. No problem with the dealer at all. Exceptional quality service as expected. More

by sy111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 15, 2024

Mercedes-Benz of Princeton responded

Thank you. We're so happy to have earned your "Five Star" service review! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

May 10, 2024

Dealership Rating
Employee Rating

My husband and I have been dealing with this dealership for years since 2003. Everyone is always pleasant from the receptionist, to the dropping off gentleman, and the parts representatives and sales team More

by Tina P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Linda Tague, Maria Agabiti , Tony D

May 11, 2024

Mercedes-Benz of Princeton responded

Thank you so much for sharing this wonderful feedback about our service team. We look forward to assisting you next time at Mercedes-Benz of Princeton. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

May 07, 2024

Dealership Rating
Employee Rating

Great service and attentive to the details. Provided loaner car and advise for the future More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alex Shaparin

May 08, 2024

Mercedes-Benz of Princeton responded

Thank you for your fantastic service feedback! Thanks again for the 5 Star recommendation, and have an amazing week!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

April 14, 2024

Dealership Rating
Employee Rating

excellent service open communication amazing attentiveness when time for pick up as well the assoc communicated clearly what needed to be done w my car. More

by buffyinnyc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ellyn Levinson

Apr 16, 2024

Mercedes-Benz of Princeton responded

Thank you so much for your incredible review! We are so happy and pleased that you love your Mercedes-Benz of Princeton Experience! Happy Motoring!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

April 06, 2024

Dealership Rating
Employee Rating

Good experience at this dealer. The staff there are friendly, and the location is Convenient. More

by Jane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ellyn Levinson

Apr 09, 2024

Mercedes-Benz of Princeton responded

Thank you for the lovely review! Drive safely, and we hope to see you back soon!~ Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

April 03, 2024

Dealership Rating
Employee Rating

Victor very professional and considerate. When I made an appointment for service I requested a loaner car. The day of my appointment Victor saw that they had issued me a SUV and knew I prefer More

by maluberto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 05, 2024

Mercedes-Benz of Princeton responded

Thank you for sharing your service experience with us! We're happy to hear it went well and truly appreciate your feedback! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

March 26, 2024

Dealership Rating
Employee Rating

Victor is an excellent service representative. He keeps me informed on the status of my vehicle. More

by Clriley17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeffery Hirtler

Mar 27, 2024

Mercedes-Benz of Princeton responded

Thank you for the great review! We hope to see you back again at Mercedes-Benz of Princeton! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

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