Victor Mercado
Victor Mercado at Greenway Hyundai Orlando
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Victor Mercado | Page 2

eCommerce Director

Greenway Hyundai Orlando

4110 West Colonial Dr
Orlando, FL 32808

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3.2
25 Reviews

Dealership Experience

3 yrs, 10 mos

Industry Experience

10 yrs

Languages Spoken

English English

Spanish Spanish

3.2

25 Reviews

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25 Reviews of Victor Mercado

September 28, 2023

Dealership Rating
Employee Rating

AVOID THIS PLACE BY ALL MEANS! ! I purchased a 2016 FORD EXPLORER LIMITED EDITION during the MEMORIAL DAY SALES EVENT and BARELY drove my vehicle 3,000 miles and NOW I NEED A NEW EN More

by Victoria A.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Sep 28, 2023

Greenway Hyundai Orlando responded

Victoria, I'm truly sorry to read about your experience. It's never our intention to leave any customer feeling this way and we certainly don't want you driving around in a vehicle that isn't reliable. We'd like the opportunity to look into this matter further for you - please reach out directly when it is convenient for you so we can discuss what happened here more thoroughly. Thank you, Berk Adlinc - General Sales Manager - 407-253-4818

August 15, 2023

Dealership Rating
Employee Rating

Awesome experience,they listened to our concerns and went the extra mile to accommodate us. I'd recommend Ervin and Chris,to anyone needing a vehicle More

by barry.bamsolutions
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lukus Felder, Ken Sidana, Chuck Agner , Chris and Ervin

Aug 16, 2023

Greenway Hyundai Orlando responded

Thank you, Barry! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Greenway Hyundai Orlando, we look forward to having you as one of our valued customers for many more years to come!

August 05, 2023

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Employee Rating

My experience from start to finish was great. Finance and salesman did a great job getting me in the car that I wanted. More

by jackiebright18
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 08, 2023

Greenway Hyundai Orlando responded

We're delighted to know that you had a great experience from start to finish with our team at Greenway Hyundai Orlando. It's fantastic they could assist in getting you into the car of your choice!

July 29, 2023

Dealership Rating
Employee Rating

The staff was friendly, helpful, and quick. They made sure we were comfortable and thoroughly answered all questions. More

by clillie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lukus Felder, Ken Sidana, Chuck Agner , Ervin Barrett

Jul 30, 2023

Greenway Hyundai Orlando responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Greenway Hyundai Orlando!

April 30, 2023

Dealership Rating
Employee Rating

The entire staff needs training. We purchased a new Mustang from this dealership. This has been the worst service I have ever encountered. I would suggest you go to any dealership ra More

by DrCooper
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Lukus Felder, Ken Sidana , Sale manager chris, woody, richard

March 11, 2023

Dealership Rating
Employee Rating

I was led to believe by the salesman that they would match another dealers deal. However, after much wasted time I was advised that the sales manager would not match the Miami Dealers price. This proces More

by Jm.viens
Sales Price Transparency
Purchase Time
Recommend Dealer
No

Other Employees Tagged: Lukus Felder, Ken Sidana

February 04, 2023

Dealership Rating
Employee Rating

Thieving con men looking to scam people. They will sell you a car then weeks later cancel the deal unless you are will to pay thousands more. More

by F
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No

Other Employees Tagged: Lukus Felder, Ken Sidana

August 15, 2022

Dealership Rating
Employee Rating

Not Female friendly, Felt like I was being taken advantage of, However a family member works in the car sales industry. They thought I didnt underatand the process. As a female I would go elsewhere More

by ctorres
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Lukus Felder, Ken Sidana

Aug 15, 2022

ctorres responded

I wonder how female employees of this location are treated. This place has harassment written all over it. Shameful!

Aug 15, 2022

ctorres responded

ok

Aug 15, 2022

ctorres responded

ok

July 22, 2022

Dealership Rating
Employee Rating

Charging dealer markups, minimum of 3. 5k non-negotiable fee and it goes way higher, up to 15k from what I’ve seen. Don’t waste your time, if you see a listing here just assume it’s a bad d More

by MarkupWarning
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Lukus Felder, Ken Sidana

March 01, 2022

Dealership Rating
Employee Rating

How shameful is that your dealer charges “market adjustment” in your vehicles. Overcharging on times that people are are trying to survive. I bought a couple of cars from your dealership and will n More

by omarprcub
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Lukus Felder, Ken Sidana

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