Checked my car front to back, made all recommendations my
car needed.
No pressure, did some, waited on a few.
car needed.
No pressure, did some, waited on a few.
More
by DEANMATA
Verified Customer
Verified Customer
Service Price Transparency
Apr 22, 2026 -
Hollywood Kia responded
It’s great to hear the front-to-back inspection and service recommendations for your Kia K5 were helpful and pressure-free. Thank you for your trust, and Victor looks forward to assisting you again.
Great service!
My son and I dropped off his Kia Forte Tuesday afternoon at 3:00 pm.
The next morning Marcos called me, they diagnosed the problem with his a/c and
My son and I dropped off his Kia Forte Tuesday afternoon at 3:00 pm.
The next morning Marcos called me, they diagnosed the problem with his a/c and later that afternoon his A/C was fixed and is blowing cold air again.
More
by purest
Service Price Transparency
Other Employees Tagged:
Marcos Capin
Apr 20, 2026 -
Hollywood Kia responded
We’re glad that after dropping off your son’s Kia Forte on Tuesday afternoon, our team diagnosed and repaired the A/C by the next day, restoring cool airflow. Thank you for sharing your experience and trusting us with his vehicle. We look forward to assisting you both again.
Great service, very professional employees and clean and
helpful. I very happy for assistance. Thanks for everything
helpful. I very happy for assistance. Thanks for everything
More
by guerrerocf [yahoo.es
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Felipe Bocangel
Apr 20, 2026 -
Hollywood Kia responded
We appreciate you highlighting our team’s professionalism and clean facilities. Victor is glad to have helped with your Kia and we’re thankful for your feedback. We look forward to assisting you again.
Great service professionalism all great I will recommend.
They were quick fast and knowledgeable Thsnk s
They were quick fast and knowledgeable Thsnk s
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by bassandy7770
Verified Customer
Verified Customer
Service Price Transparency
Apr 19, 2026 -
Hollywood Kia responded
Thank you for highlighting our team’s expertise and responsiveness during your Kia Seltos service. We’re glad we could complete everything promptly. Your recommendation is highly appreciated.
Very professional and helpful.
No hidden costs and upfront about what will be done and the cost
No hidden costs and upfront about what will be done and the cost
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by jeff.larosa13
Verified Customer
Verified Customer
Service Price Transparency
Apr 18, 2026 -
Hollywood Kia responded
Thank you for highlighting our professional approach and clear cost estimates. Victor and our service team are pleased to hear your Kia Telluride service met your expectations. We look forward to supporting your future maintenance needs.
I would NOT recommend Hollywood Kia to anyone.
I purchased a 2024 Kia Soul from them, and since early on, the vehicle has had serious safety issues, including stalling at red lights. That alone
I purchased a 2024 Kia Soul from them, and since early on, the vehicle has had serious safety issues, including stalling at red lights. That alone is dangerous.
On top of that, I’ve experienced:
A/C going in and out
Horn not working
Loose components under the hood
Poor and careless service
My vehicle was also damaged while in their care, and they denied responsibility even though I reported it immediately.
I’ve contacted Kia America multiple times, and even they have struggled to get proper responses from this dealership. Communication has been extremely poor throughout this entire process.
Instead of fixing the problem, they offered a cash settlement that is honestly a joke, while expecting me to keep an unsafe vehicle and continue making payments.
That is completely unacceptable.
I do not feel safe driving this vehicle, and I have zero trust in this dealership.
Avoid this place.
More
by SANNO
Apr 20, 2026 -
Hollywood Kia responded
Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.
Apr 20, 2026 -
SANNO responded
Thank you for your response.
However, your message feels like a generic apology and does not address the serious safety issues I have repeatedly reported.
This vehicle has been unsafe to drive since the first week (around 300 miles), including stalling and loss of power. These are not minor concerns they are dangerous and put my safety at risk.
I have already provided evidence and documentation of these issues, yet responsibility continues to be denied.
At this point, I am asking for a clear answer:
What is your plan to resolve this unsafe vehicle situation?
I no longer feel safe driving this car and do not have confidence in continued repairs. I am seeking a proper resolution, not another general response.
Please respond with specific next steps.
The best service, very quick, very attentive, solved my
problems and felt like a family
problems and felt like a family
More
by ENDYSUAREZ
Verified Customer
Verified Customer
Service Price Transparency
Apr 14, 2026 -
Hollywood Kia responded
Thanks for trusting our team with your Kia service. We’re delighted our swift and attentive approach resolved your issues and made you feel at home. We look forward to assisting you again.
Excellent service.
We were informed every step of the way what had been done. Great job. Thank you!
We were informed every step of the way what had been done. Great job. Thank you!
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by jb051620
Verified Customer
Verified Customer
Service Price Transparency
Apr 14, 2026 -
Hollywood Kia responded
Thank you for highlighting how Victor and our team kept you informed throughout your Kia Sorento service. We’re pleased the updates made the experience easy. We look forward to serving you again.
Personal muy amable y atenciosos ,no tengo nada pra
reclamar ,siempre fur muy bien atendida
reclamar ,siempre fur muy bien atendida
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by bette
Verified Customer
Verified Customer
Service Price Transparency
Apr 14, 2026 -
Hollywood Kia responded
Thank you for noting how friendly and attentive our team was. We’re delighted your Kia Seltos service consistently met your expectations. We look forward to your next visit.
Great service from every employee at the store very
friendly easy to make my appointment. I like the video they sent of my vehicle and what it needed. Highly recommend Hollywood Kia.
friendly easy to make my appointment. I like the video they sent of my vehicle and what it needed. Highly recommend Hollywood Kia.
More
by dayanafedz
Verified Customer
Verified Customer
Service Price Transparency
Apr 13, 2026 -
Hollywood Kia responded
It’s wonderful that our team was friendly and that booking your appointment was effortless. We’re glad the video preview helped you understand your Kia Sportage’s needs. Thank you for recommending us.
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