"Haha was unreal to deal with. I needed a vehicle to be..."
Haha was unreal to deal with. I needed a vehicle to be reliable for winter and he offered me superior online services and got me the best price upfront. No back and forth. Very happy
"New Vehicle Purchase"
Victor made my purchase with ease. Got the SUV I wanted colour and trim. My payments are lower than what I was paying on my 2016 SUV. Jason in Finance was easy to deal with and didn’t pressure me into purchasing other products. Janie got my app done and approved in seconds. ThAnk you Team Ford for my new ride!!!!!
"Beautiful Experience "
- Doug S
This was the best experience I ever had at a dealership. Victor our salesman was extremely nice and no bs. He made sure my wife and I were taken care off. Our finance manager Jordan was fantastic as well. I couldn’t believe these 2 gentlemen. They went above and beyond and made us feel welcome. I will definitely be back and refer others to do so as well. Thank you so much Victor and Jordan
Other Employees Tagged:
"Upgraded my truck today. Vic was awesome as usual. "
I have been dealing with Vic for years, started with Kia he then moved to Ford and I followed, and will continue to follow if needed.
"F-350 purchase "
- Chris B
Was a good experience with the salesman, but still waiting on information back from the finance lady. Have followed up many times with no emails back. Made a deal and shook hands at 400$ a month and turned out to be 460$... was not to impressed with that.
"New Ford F150"
I leased a F150 from Vic at Team Ford. My experience was as straight forward as one could ask. Vic is thorough, professional and he made the experience low pressure and positive. I asked up front for no surprises with pricing, received the price I paid and clear options with warranty ect. as requested.
"Great Service "
- Lloyd Elter
Awesome Salesman! Quick and easy to buy a vehicle over the phone. All needs were inquired about and met before I picked up our new vehicle. Great Job!
Other Employees Tagged:
"Poor customer service"
Very disappointed and annoyed of the after sales service of the dealer Victor Kim. I asked him to explain all features of my newly bought Ford Escape but he refused and just suggested to research and watch in you tube. We made an appointment with him few times but when we reach the office he was not around 👎👎👎👎
I had the pleasure of working with Victor who was my salesperson. Jamie the general manager and Rochelle with finance. They all made me feel super comfortable getting into my new Escape. They worked really hard to get the biweekly payment to the price area I was seeking. I was even able to take a vehicle home with me overnight to make sure that it was a good fit! Would definitely go back and recommend to family and friends.
Victor Kim is a terrible sales man. For most people/ families buying a car is a big purchase and you want to make sure you’re getting exactly what you want for the right price when searching for a new vehicle. As you can put deposits on cars which is $500 and the deposit is 100% refundable, we had decided to do so while deciding on a Lexus SUV. After searching around for the best prices and features offered, we had found a car for a little bit more and that was a newer model, lower kms and offered better features that we appreciated more.We then had to ask Victor for our deposit, not once but several times... even after the second and third time he begun to say “who’s this?” This was the most unprofessional sales person I have had to deal with. So disrespectful I can’t believe I was about to do business with someone like this. We also still never received our deposit, so we reached out to one of our friends who works in a dealership and he reached out to Victor to give us back the deposit because it’s refundable... he then responded and said he is going to make us work for our money because we had wasted his time. Do you really think that people go and purchase the first vehicle they look at? When spending thousands of dollars I am going to make sure I am getting exactly what I am looking for. This has been such an awful experience and I will never ever return to this dealership again I will let all of my friends/ family share this story and know as well. As of right now we are still waiting on our deposit, don’t make the same mistake we did.