210 Reviews
Write a Review210 Reviews of Victor Hertado
February 13, 2024
I have leaks on both the driver side and passenger side every time it rains. When I first mentioned it, the service advisor brushed it off and they only cleaned out the moon roof channels. When this didn every time it rains. When I first mentioned it, the service advisor brushed it off and they only cleaned out the moon roof channels. When this didn't fix the problem, I had to push to have them do more extensive testing. Again they said they did not find any leaks. I was told by the tech to take it to a body shop. When I picked up my car, the service advisor was gone for the day. I called and emailed the next couple of days but did not receive a response. I took the car to a non-Acura dealer who has a person come in to specifically find leaks. I was told the seal around the windshield is leaking and has to be replaced. I brought the invoice into the dealer and the service advisor told me I had schedule an appointment to validate the invoice (even though they tested twice but found nothing). More
January 25, 2024
I replaced the OEM wind shield from Davis Acura. After that my line keeping assistance are not working properly. I take to Davis they keep my mdx for 2 days and say ever andworking normal. When I dr After that my line keeping assistance are not working properly. I take to Davis they keep my mdx for 2 days and say ever andworking normal. When I drive the mdx in sunny day my line keep assistance still malfunctioning. In the meantime I find out from other Acura dealer we need to calibrate after wind shield replacement need Calibration and wheel alignment it’s part of that work. Out side it cost $600+ tax. But they are not telling me about that . I went back I ask them did you calibrate sensors and camera they say yes. Unfortunately I am driving with my mdx malfunctioning safety system. Tell me what I need to do. Thank you. More
Other Employees Tagged: Chris Yates, Caphil Sooknanan
November 10, 2023
I had a good experience getting my car inspected and brake pads replaced. Thank you brake pads replaced. Thank you More
Other Employees Tagged: Chris Yates, Caphil Sooknanan
November 06, 2023
They are Always on time, have quick friendly service and are polite and helpful mechanics. are polite and helpful mechanics. More
Other Employees Tagged: Chris Yates, Evan Gill, Caphil Sooknanan
October 31, 2023
I only trust Davis Acura to work on my cars. They are the very best. They are the very best. More
Other Employees Tagged: Chris Yates, Angela Belmonte, Caphil Sooknanan
October 30, 2023
Amazing ! As soon as you walk in , they are already attending you and gettting you in the system. Th waiting room is comfortable enough to wait until your car As soon as you walk in , they are already attending you and gettting you in the system. Th waiting room is comfortable enough to wait until your car is done. I been to jeep and Honda and nothing compares to Acura !! More
October 26, 2023
The Wife and I leased two (2) Acuras from Evan Gill and Ed Reilly in May. We could not be happier with the cars, Davis sales or Davis service. Normally, given my bad service experiences with Sussman 👎 Ed Reilly in May. We could not be happier with the cars, Davis sales or Davis service. Normally, given my bad service experiences with Sussman 👎 and Montgomeryville Acura👎, I would be inclined to take both cars to a third party for routine service. But, after the complimentary Acura Service Period, I would feel very confident using Davis Service exclusively even, if the cost is a bit higher. Why? Well, nice, cheerful, friendly service folks, and a very pleasant customer waiting area. OK, I ate all of the banana nut breakfast cakes.🙄 As for Evan and Ed…Ed told me that he would “treat us like family” when we leased our cars. And, he really did. Evan has also been terrific in his follow-up. A very courteous, thoughtful, professional salesman. Evan will likely be running the business some day! If you are looking to acquire an Acura, you will be very pleased doing business with Davis! James and Joy Albert Buckingham More
Other Employees Tagged: Chris Yates, Caphil Sooknanan , Johnathan…Nice sense of humor!