Valencia Wallace
Valencia Wallace at Russ Darrow Kia of Wauwatosa

Valencia Wallace | Page 7

Finance Manager

Russ Darrow Kia of Wauwatosa

1901 N Mayfair Rd
Wauwatosa, WI 53226

4.7
137 Reviews

Here to help you have the best car buying experience ever!!

4.7

137 Reviews

Write a Review

Dealership Experience

8 yrs

Industry Experience

8 yrs

Specialties & Trainings

Presidents Club Member

137 Reviews of Valencia Wallace

December 22, 2021

Dealership Rating
Employee Rating

Valencia was wonderful to work. Very professional and to the point. Need more women like her within dealerships. Would recommend her to anyone i know in the car buying market!! More

by Grace Johnson
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: STEVEN A GARNER

October 19, 2021

Dealership Rating
Employee Rating

Valencia was incredible and easy to work with. The entire staff at Russ Darrow Kia was super helpful. More

by Rockyj51
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: STEVEN A GARNER

October 14, 2021

Dealership Rating
Employee Rating

Amazing people, great service, overall excellent! Would recommend to anyone looking for a Kia during this time. More

by mlisiecki
Customer Service
Friendliness
Price
Recommend Dealer
Yes

October 08, 2021

Dealership Rating
Employee Rating

My husband and I are appreciative of the helpful staff and our rep who helped us pick the perfect car for our family. Very friendly! Highly recommended. More

by LeRoy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

August 08, 2021

Dealership Rating
Employee Rating

Valencia went above and beyond with helping us get into this car making sure the process was seamless. She got us the best price and payment right where we wanted it. More

by befilled1
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: STEVEN A GARNER

Aug 20, 2021

Russ Darrow Kia of Wauwatosa responded

Hello BF! Thank you for this great 5-star review :) It was a pleasure assisting you. Your time and business is appreciated. We will be sure to let Valencia and Steve know of your satisfaction. We are glad to hear that you were able to benefit from the Darrow Difference in terms of going above and beyond and ensuring the seamless transition into your new vehicle. Happy to have you as a part of the Tosa Kia family :)

June 04, 2021

Dealership Rating
Employee Rating

They were great! No high pressure, they understood what I wanted and worked hard to get me it! Valencia found the car that I wanted within my price range, and Steve made sure I understood all the financing! More

by Tessa
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: STEVEN A GARNER

Jun 05, 2021

Russ Darrow Kia of Wauwatosa responded

Hello Tessa! Thank you for this fantastic review. We will be sure to let Valencia and Steve know of your satisfaction. Your experience here was exactly what we aim for with each of our customers and it was a pleasure helping you upgrade. Happy to have you as a part of the Tosa Kia family :)

May 27, 2021

Dealership Rating
Employee Rating

Everything went well for me. They offered the deals and what I needed to do to come up with what I could pay. We talked about extras but if I said no thanks there wasn't any pressure to take it. They worke More

by Mcvolley
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gaétano “Rio” Dacquisto

May 28, 2021

Russ Darrow Kia of Wauwatosa responded

Hello Richard! Thank you for this fantastic 5-star review. We will be sure to let Valencia and Rio know of your satisfaction. It is always great when we can educate and work together to achieve a common goal without pressure :) Your time and business is appreciated. So happy to have you as a part of the family here at Tosa Kia!

May 02, 2021

Dealership Rating
Employee Rating

the dealership was nice great people from top to bottom worked with ms. valencia for the purchase of the car would highly recommend you to stop it and see her if you in the market for vehicle More

by ecjackson881
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: STEVEN A GARNER

May 06, 2021

Russ Darrow Kia of Wauwatosa responded

Hello ECJackson! Thank you for this recommendation. It was a pleasure helping you get into your vehicle and glad that you were able to benefit from our staff and environment. We will be sure to let Valencia and Steve know of your satisfaction. We appreciate your time and business and are happy to have you as a part of the family here at Tosa Kia :)

April 15, 2021

Dealership Rating
Employee Rating

Valencia and I worked together regarding the downsizing from a crossover to a sedan in 2020 but the timing wasn't right. She remembered everything about my situation when I came back and got me in a Kia I More

by zacharyjohngeiger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: STEVEN A GARNER

Apr 20, 2021

Russ Darrow Kia of Wauwatosa responded

Hello Zachary! Thank you for this wonderful review :) We will be sure to let Valencia and Steve know how satisfied you are. When it comes to upgrading for your needs, this can often be the case - Just a little more time makes all the difference! It never hurts to explore your options and it does give you a bit of a head-start when the time is right. We are so glad to hear you love your new Kia and are happy to have you as a part of the Tosa Kia family!

April 08, 2021

Dealership Rating
Employee Rating

I’ll never go to any other dealership again I love this place I love the people. Thank you for everything! You guys make getting a new car easy! More

by sleepymonkey53214
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: STEVEN A GARNER

Apr 09, 2021

Russ Darrow Kia of Wauwatosa responded

Hello Britt! Thank you for this wonderful review. We will be sure to let Valencia and Steve know of your satisfaction. It was such a pleasure to help you upgrade to your beautiful new vehicle and so glad it was such an easy process. We appreciate your time and business. Very happy to have you as a part of the family here at Tosa Kia :)

...
7
...

Dealership Inventory (240 Vehicles)

used 2022 Toyota Sequoia car, priced at $53,084
2022 Toyota Sequoia
used
Midnight Black Metallic exterior
Automatic
Four-wheel Drive
used 2016 Kia Forte car, priced at $10,998
2016 Kia Forte
used
Aurora Black Pearl exterior
Automatic
Front-wheel Drive
new 2026 Kia Sorento car, priced at $36,963
2026 Kia Sorento
new
Ivory Silver exterior
Automatic
All-wheel Drive
used 2024 Kia Sportage Hybrid car, priced at $32,448
2024 Kia Sportage Hybrid
used
Gravity Gray exterior
Automatic
All-wheel Drive
new 2027 Kia Telluride car, priced at $50,079
2027 Kia Telluride
new
Black Jade Green exterior
Automatic
All-wheel Drive
new 2026 Kia Seltos car, priced at $28,711
2026 Kia Seltos
new
Pluton Blue/Black Roof exterior
CVT
All-wheel Drive