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Tyler Usary
Tyler Usary | Page 3
Service Manager
Walter's Mercedes-Benz of Riverside
3213 Adams St
Riverside, CA 92504
90 Reviews
Tyler is the Service Manager here at Walter's Automotive and he is the guy that keeps the service department running so smoothly. Tyler works long days to keep things in order so your service experience here at Walter's Automotive is the best it can be. When he does occasionally sneak away he enjoys spending his time off with family and friends. Some of his favorite things to do are wake-boarding, off-roading, vacationing in tropical climates like Hawaii and Mexico and following the Angels and San Diego Chargers. At heart he is a car guy and his favorite Mercedes-Benz is the CLS63 AMG. Say hello to Tyler next time you stop in for service.
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90 Reviews of Tyler Usary
February 08, 2022
2/7/2022I bought a Mercedes today, after buying our 2/7/2022 I bought a Mercedes today, after buying our last car from this dealership as well. I went to sign the paperwork on my lunch, signed a few d 2/7/2022 I bought a Mercedes today, after buying our last car from this dealership as well. I went to sign the paperwork on my lunch, signed a few documents but not all the paperwork had been finished. We made a plan to return tonight and complete the DMV paperwork. An hour before coming in they called to say they sold it to someone else for 2k more than they had sold it to me. All behind our backs after already signing documents. When my Husband and I got upset, they insisted it was our fault and that they had every right to sell it. I asked for a Manager to call me back...no call. and to top it off they still have the keys to our current car that we were trading in. Worst customer service EVER. Don't go to this dealer unless you want to be lied to, or even worse used for a higher price. In all my years this takes the cake? Not sure, but this might have some legal liability here. If anything they showed their integrity, which was nothing but a total scam. More
by Renee Reynolds
Other Employees Tagged: John Shelley
Helpful 
December 09, 2021
Elizabeth Flores was excellent she was able to assist with me on my decision to buy S580. Elizabeth Flores was very patient with me and very kind. with me on my decision to buy S580. Elizabeth Flores was very patient with me and very kind. More
by Gary
Other Employees Tagged: Joseph Loera , Michael Georgie
September 21, 2021
I took my car in for service an David Green took care of me very good. I asked them to check where the water smell was coming from, but they told me it was something else. The water smell is still there an me very good. I asked them to check where the water smell was coming from, but they told me it was something else. The water smell is still there an I don't know what it is. They checked it, I think it's water pump r something, but if they checked someone would know, right Thank u. More
by jefferyluckeysr
Other Employees Tagged: Toni Hajj, Justin Campbell , Michael Georgie, David Greene, Andy Towns
July 28, 2021
My experience purchasing my GLC with Eddy was very smooth! Eddy Elsayed helped us find the perfect car and offered a great percentage on financing. I declined financing as I was already pre-approved w smooth! Eddy Elsayed helped us find the perfect car and offered a great percentage on financing. I declined financing as I was already pre-approved with my bank. I was happy to find out Walter’s already works directly with my bank. Eddy made sure we got a great test drive in the car. Doing paperwork was painless and fast. Eddy was able to help me make my dream of owning a luxury vehicle come true!!! More
by Alex F.
Other Employees Tagged: Eddy Elsayed
July 21, 2021
Raul Ayala helped me purchase my first Mercedes. He was very calm, knowledgeable, patient, and accommodating. He made my experience very seamless and stress free. very calm, knowledgeable, patient, and accommodating. He made my experience very seamless and stress free. More
by moorefd
Other Employees Tagged: Raul Ayala , Michael Georgie
July 07, 2021
John Shelly litterally helped me work a miracle. He is such a sweetheart. And, attentive... he solved minor problems that arose and didn't make me feel as if I was a bother to him. Thank you my family such a sweetheart. And, attentive... he solved minor problems that arose and didn't make me feel as if I was a bother to him. Thank you my family and I appreciate what you have done. More
by Sonora
Other Employees Tagged: Michael Georgie, John Shelley
July 04, 2021
Worst experience I have ever had with any car related business. What should have taken days took months. What costs were going to be minimal were outrageous. Customer service stared nice and ended in a n business. What should have taken days took months. What costs were going to be minimal were outrageous. Customer service stared nice and ended in a nightmare. Strongly suggest using any other car dealer, repair, or service. I wish I could restart and NEVER GO TO WALTERS!!! More
by Scott
Other Employees Tagged: Joseph Loera
May 24, 2021
Andrew Wagner was fantastic in helping find and secure the right Mercedes that we were looking for. His care and attention to detail during the entire process was phenomenal! Also, the Dealership Team a the right Mercedes that we were looking for. His care and attention to detail during the entire process was phenomenal! Also, the Dealership Team and ambiance is true to the high-quality and class that makes Mercedes Benz World Renowned. Of the several Southern California MB Dealers we have visited during our search Walter's of Riverside CA hold true to the tradition that has made Mercedes Benz Best-in-Class! Thank you Andrew Wagner!, Thank you, Andy Towns!, Thank you Walter's Mercedes Benz of Riverside! More
by George Szyszko
Other Employees Tagged: Andy Towns, Andrew Wagner
April 21, 2021
Thank you Walter's Mercedes-Benz of Riverside for working with us and getting us the best deal. The staff was Very friendly and we really appreciated the great customer service. :) Dina Backer and everyone t with us and getting us the best deal. The staff was Very friendly and we really appreciated the great customer service. :) Dina Backer and everyone there were amazing. My wife and I are very pleased and left the dealership very satisfied. We can’t believe we own a Mercedes!! Janet and I are both very happy. Thank you Dina Backer for having the patience in explaining the amazing features the C300 has, wow! So much to remember. Thank you once again for helping us getting the car we wanted and making us feel at home. You were awesome. 😊👍 More
by Phillip A. Esparza
Other Employees Tagged: Dina Backer, Bryan Fitzpatrick, Andy Towns
February 27, 2021
Elizabeth Flores was prompt, helpful, kind and down to Earth. She extended on going support and I will continue to work with her with my next purchase. Earth. She extended on going support and I will continue to work with her with my next purchase. More
by Saranlov48
Other Employees Tagged: Elizabeth Flores, Andy Towns
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