Tyler Kudrick

BMW Many people write negative reviews but in this case I am compelled to write about my incredibly positive experience with Freehold NJ BMW. It began on NYE late afternoon. We purchased a gently use I am compelled to write about my incredibly positive experience with Freehold NJ BMW. It began on NYE late afternoon. We purchased a gently used high end luxury ****** from Freehold BMW. We had several different serious problems with it. Even though they were warranty issues the timeline for repair could be months and they were not only rude, unaccommodating they belittled us and were condescending. BMW came to the rescue. They not only gave us a loaner car which was brand new they were so very helpful. They went out of their way to help and accommodate us. They not only tolerated our daily several calls for help they did it willingly and genuinely. They made us feel like family. We decided to take the financial hit and return the car for a 2025 BMW. Maria Shouldice, Manager went above and beyond to help us. She carefully worked her magic to get the numbers where we needed them to be. She endured daily calls from us. Some days several calls complaining and she called us on her time off and always positive and helpful. Always with a smile and so very patient and accommodating us. She worked with us for hours. She set out to make us happy. She took back the old car and gave us a BMW that we absolutely love. Tyler Kudrick, sales associate patiently showed us countless BMW’s that we might like. I mean for hours! Until we found the perfect one that we absolutely love. He is so knowledgeable about the BMW brand. John Cheung, finance associate sat down with us to explain the best financial deal for us both with first purchase and second purchase. Greg Itkin, service manager, John Krokovick, used car manager, worked with us and made sure we were getting the attention we deserved regarding previous car purchase and dealing with the uncooperative ****** service. If you are in the market for a new car or if you want to spoil yourself, please visit the team at Freehold BMW. Of all the many cars I’ve driven this really is the “Ultimate Driving Machine” and Freehold BMW is the “Ultimate Car Dealership”. More

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Very easy to work with. Very easy to work with. Seamless transaction. Very easy to work with. Seamless transaction and not a whole lot of back and forth. Very easy to work with. Seamless transaction. Very easy to work with. Seamless transaction and not a whole lot of back and forth. More

by jettie1767 Verified Customer Verified Customer

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The whole crew was very professional. It was a good experience. Special mention, Tyler, Maria and Christian were very It was a good experience. Special mention, Tyler, Maria and Christian were very More

by NELSONCARLO Verified Customer Verified Customer

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It was a pretty quick process. The sales people were not pushy, and we’re very respectful. The sales people were not pushy, and we’re very respectful. More

by ERICDARCY2580 Verified Customer Verified Customer

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Great job on advising you the best car to help fit your lifestyle! The staff was quite possibly the most knowledgeable, and kindest out there lifestyle! The staff was quite possibly the most knowledgeable, and kindest out there More

by MICHELLEBLASCHKE Verified Customer Verified Customer

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Pleasant It was a very good experience Tyler was very patient and pleasant all the way to the Financing very happy thank you patient and pleasant all the way to the Financing very happy thank you More

by RSCHIAPPA Verified Customer Verified Customer

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Tyler was great, quick, responsive and honest. He made the purchase of my car very easy and no headache.definitely recommend him to others. He made the purchase of my car very easy and no headache.definitely recommend him to others. More

by Joseph Albanese Verified Customer Verified Customer

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I've been a customer since it was run by King and I'm still a customer and I'm very happy. Very happy with the general manager. And that's why I'm a dedicated customer. still a customer and I'm very happy. Very happy with the general manager. And that's why I'm a dedicated customer. More

by HANGTEN52 Verified Customer Verified Customer

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Tyler was the best he had patience. Pierre was great and Danny. I can say I had excellent service Pierre was great and Danny. I can say I had excellent service More

by Monkey13 Verified Customer Verified Customer

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After initially experiencing some issues after my purchase, I reached out to the dealership’s management for clarification and support. I’m happy to share that once I sent my email, every concern I r purchase, I reached out to the dealership’s management for clarification and support. I’m happy to share that once I sent my email, every concern I raised was addressed promptly and professionally. The team followed through on resolving the problems with my vehicle and the communication gaps I had experienced earlier. I genuinely appreciate the effort they put into making things right, and it has given me a much more positive outlook on the dealership as a whole. Thank you to the staff and management for taking the time to ensure everything was corrected. I now feel confident moving forward and appreciate the improved experience. And Special thanks to Tyler and John. More

by KENDRAHALLETT7 Verified Customer Verified Customer

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