John Cheung
John Cheung at BMW of Freehold

John Cheung

Finance Manager

BMW of Freehold

4225 US Hwy 9
Freehold, NJ 07728

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4.9
199 Reviews

Dealership Experience

7 yrs, 6 mos

Industry Experience

7 yrs, 6 mos

4.9

199 Reviews

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199 Reviews of John Cheung

May 28, 2026

Dealership Rating
Employee Rating

Patrick is very patient and knowledgeable throughout the process and Maria is quick to identify pricing issue, both demonstrate great professional and client skills. It's worth mentioning that Pierre is ve More

by BYE72000
Recommend Dealer
Yes
May 29, 2026

BMW of Freehold responded

It’s wonderful to hear Patrick’s patience and knowledge, Maria’s attention to detail, Pierre’s friendly approach, and John’s efficiency all came together to create such a smooth experience for you. We truly appreciate your kind words and are glad the entire team helped make the process easy and professional from start to finish!

May 28, 2026

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Tyler was amazing to work with! Honest and personable. Got me into a great car More

by COLLEENLD
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Tyler Kudrick

May 29, 2026

BMW of Freehold responded

Thank you for taking the time to leave such kind words about Tyler. We can't wait to serve you again soon, and thanks again for leaving BMW of Freehold your 5-star rating!

May 19, 2026

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This is our second vehicle purchase at BMW of Freehold. Mark Eustice and John Cheung made my buying process so easy. Mark is extremely knowledgeable on BMWs. He showed my wife how to use her new X5. John s More

by BOBBYBURROWS
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
May 20, 2026

BMW of Freehold responded

Congratulations on your new BMW X5! We're thrilled to hear that Mark, John, Frank, and Danny made your buying experience smooth and enjoyable. We truly appreciate your loyalty and look forward to serving you again in the future! Thank you for choosing BMW of Freehold!

May 12, 2026

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Very good service ,all aspects about buy a car vas good experiences , no complain, thank you More

by RICARDO.ORTEGA
Sales Price Transparency
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Recommend Dealer
Yes
May 13, 2026

BMW of Freehold responded

The pleasure was ours, Ricardo! Thank YOU for taking the time to leave us a 5-star review. We hope to be of service again soon. Have a nice day!

May 12, 2026

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This is the second car I've purchased from this dealership. The first time, I had a great experience, which is why I decided to come back. Unfortunately, this time was completely different and very More

by Samith2196
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Tyler Kudrick

May 14, 2026

BMW of Freehold responded

Hello Samith, Thank you for taking the time to share your feedback. We truly appreciate you returning to our dealership for a second purchase, which makes it even more disappointing that this experience did not meet the level of service you expected from us. We regret to hear about your concerns regarding pricing, communication during the financing process, and the delay with your registration and plates. This is not the experience we want any customer to have, especially a returning client. Your concerns are being taken seriously, and we would appreciate the opportunity to look into this matter further and work toward a resolution. At your convenience, please reach out to me using the contact information below so we can address the registration issue and discuss your experience in more detail. Thank you again for your feedback, and I look forward to hearing from you soon. Danny Claro - General Sales Manager - dclaro@dchusa.com

May 10, 2026

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Employee Rating

BMW of Freehold offers many options to satisfy your needs and they listen to what you have to say. More

by Pj.monaghan
Recommend Dealer
Yes
May 11, 2026

BMW of Freehold responded

Hi PJ, We're pleased to hear we've earned your satisfaction at BMW of Freehold. Please let us know how we can take care of your future sales and service needs. Safe travels until next time!

May 04, 2026

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Employee Rating

Exceptional service from Frank and Danny! They made the whole process smooth and stress-free, and I got a great deal. Very happy with my experience and would definitely recommend this dealers More

by 981GT4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 05, 2026

BMW of Freehold responded

Exceptional experiences like this are exactly what we aim for. Thank you for choosing BMW of Freehold and for recognizing Frank and Danny for making the process smooth and stress free. We are glad you drove away with a great deal and a positive experience. We truly appreciate your recommendation and look forward to seeing you again soon.

April 28, 2026

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Employee Rating

Leasing a car from Maria Shouldice at BMW of Freehold is widly regarded as top tier experience. Exceptional service She is going above and beyond to ensure customer concerns. More

by Artur1234
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Maria Shouldice, Ronny Ghaida

Apr 29, 2026

BMW of Freehold responded

Hi Artur, it's great to hear that working with Maria has made your leasing experience first-class! We are truly grateful to have you as a customer at BMW of Freehold. Safe travels!

April 26, 2026

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Employee Rating

The absolute BEST! !! Wouldn’t go anywhere else!!! Everyone is so nice and helpful!!! Makes buying a new car easy! More

by JKCARUSO8
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dori Dado, Zachary Pericone

Apr 27, 2026

BMW of Freehold responded

We can't thank you enough for this glowing review of our team! We love to hear that you were so well taken care of during your visit. We hope to see you again at BMW of Freehold!

April 10, 2026

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Employee Rating

Salesman Patrick Segreti and Finance Manager, John Cheung made the experience great from start to finish. The process was smooth from start to finish. More

by MJSHO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Frank Catania, Patrick Segreti

Apr 13, 2026

BMW of Freehold responded

We love to hear from our satisfied customers! Thank you for your business and for sharing your review of Patrick and John. See you next time at BMW of Freehold!

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