John Cheung | Page 2

It is a friendly, no-nonsense dealership that goes out of its way to find suitable vehicle options. its way to find suitable vehicle options. More

by MANDO_IS Verified Customer Verified Customer

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Always have the best experience @ BMW of Freehold, Frank is a Manager but still takes the time to go over everything, NO surprise add ons nothing hidden, nothing but transparency! Only BMW Dealership I is a Manager but still takes the time to go over everything, NO surprise add ons nothing hidden, nothing but transparency! Only BMW Dealership I choose to do business with. More

by DSTINE Verified Customer Verified Customer

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They are amazing team the sales and the finance manager easy and professional helpful was great experience easy and professional helpful was great experience More

by MMOHAMEDALI90 Verified Customer Verified Customer

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BMW Many people write negative reviews but in this case I am compelled to write about my incredibly positive experience with Freehold NJ BMW. It began on NYE late afternoon. We purchased a gently use I am compelled to write about my incredibly positive experience with Freehold NJ BMW. It began on NYE late afternoon. We purchased a gently used high end luxury ****** from Freehold BMW. We had several different serious problems with it. Even though they were warranty issues the timeline for repair could be months and they were not only rude, unaccommodating they belittled us and were condescending. BMW came to the rescue. They not only gave us a loaner car which was brand new they were so very helpful. They went out of their way to help and accommodate us. They not only tolerated our daily several calls for help they did it willingly and genuinely. They made us feel like family. We decided to take the financial hit and return the car for a 2025 BMW. Maria Shouldice, Manager went above and beyond to help us. She carefully worked her magic to get the numbers where we needed them to be. She endured daily calls from us. Some days several calls complaining and she called us on her time off and always positive and helpful. Always with a smile and so very patient and accommodating us. She worked with us for hours. She set out to make us happy. She took back the old car and gave us a BMW that we absolutely love. Tyler Kudrick, sales associate patiently showed us countless BMW’s that we might like. I mean for hours! Until we found the perfect one that we absolutely love. He is so knowledgeable about the BMW brand. John Cheung, finance associate sat down with us to explain the best financial deal for us both with first purchase and second purchase. Greg Itkin, service manager, John Krokovick, used car manager, worked with us and made sure we were getting the attention we deserved regarding previous car purchase and dealing with the uncooperative ****** service. If you are in the market for a new car or if you want to spoil yourself, please visit the team at Freehold BMW. Of all the many cars I’ve driven this really is the “Ultimate Driving Machine” and Freehold BMW is the “Ultimate Car Dealership”. More

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BMW of Freehold provides exceptional service, treats you like family, and keeps loyal customers leasing for years. like family, and keeps loyal customers leasing for years. More

by CINCO777 Verified Customer Verified Customer

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Overall positive experience. Salesman was very helpful and accommodating - provided solid information about the car. The pickup process could have been faster. Salesman was very helpful and accommodating - provided solid information about the car. The pickup process could have been faster. More

by JOHNVRET Verified Customer Verified Customer

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As always the team at BMW of Freehold was extremely accommodating and friendly and worked to ensure we got the vehicle we wanted at a price we are comfortable with. I highly recommend this dealership accommodating and friendly and worked to ensure we got the vehicle we wanted at a price we are comfortable with. I highly recommend this dealership to all my friends. It was my first time working with Arthur and he was a pleasure to deal with and worked hard to be sure we were satisfied! More

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Switched from another BMW Dealership to Freehold BMW with zero regrets. Working with Mark from the start, then meeting with Danny the GM to John in finance area was an excellent experience. They were so acco zero regrets. Working with Mark from the start, then meeting with Danny the GM to John in finance area was an excellent experience. They were so accommodating and met our needs. We will be return customers and will be recommending them and BMW of Freehold to all. Couldn’t be happier! More

by LOMFAM12 Verified Customer Verified Customer

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Great experience and easy process to purchase my new X7 M60. The team a Freehold BMW over delivered. M60. The team a Freehold BMW over delivered. More

by CHRISTOPHER_DEYOUNG Verified Customer Verified Customer

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easy transaction, nice and friendly staff, we purchased our second car there, highly recommend, thanks our second car there, highly recommend, thanks More

by Monica Ongvano Verified Customer Verified Customer

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