Tsion "C" Tekle

I have used Hiley VW for 4 years to service my Tiguan and have always had exceptional service. Huma was contact person and she always gave me all my options and made the process smooth each time I took the c have always had exceptional service. Huma was contact person and she always gave me all my options and made the process smooth each time I took the car in for servicing. When I was ready to trade it in Tsion (“C”) listened to what I wanted and helped me purchase my next car while respecting my budget limits but giving me all the features I wanted. I highly recommend Hiley VW in general for servicing your VW and Huma and Tsion in particular as points of contact. More

Helpful 0

Report | Print

Extremely disappointed After being hounded and bombarded for months with emails and phone calls to come in for my end of lease, I finally conceded and came in to discuss opt After being hounded and bombarded for months with emails and phone calls to come in for my end of lease, I finally conceded and came in to discuss options. I wanted to stop leasing with vw altogether and buy a jeep. My sales person Tsion looked up my info and told me that was possible. She said i had only Two payments left which i thought i had a few more than that but maybe i had miscounted. She had my info. She got me into a jeep and advised me to turn in my tiguan the following month on last payment. I get a letter in mail this wekend stating I actually have three payments left and now I have the jeep payment as well. Called to find out why i was told wrong info and no one is accepting responsibility. Csion said she has nothing to do with that. Manager is covering for her. They have put me in a horrible position. More

Helpful 1

Report | Print

Great Service and Friendly Staff I’ve given such a high rating for this dealership as I really felt welcomed as soon as I met the staff. They were all very friendly, helpful, and ensu I’ve given such a high rating for this dealership as I really felt welcomed as soon as I met the staff. They were all very friendly, helpful, and ensured that I was really taken care of. I would definitely recommend this dealership to anyone interested. More

Helpful 0

Report | Print