Troy Brickner
Troy Brickner at Southern Team Hyundai Nissan Subaru Volkswagen

Troy Brickner

Used Car Service writer

Southern Team Hyundai Nissan Subaru Volkswagen

6520 Peters Creek Rd
Roanoke, VA 24019

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4.8
272 Reviews
4.8

272 Reviews

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272 Reviews of Troy Brickner

October 11, 2025

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Employee Rating

I had a strange issue. Troy and the tech kept going until they found it and made the appropriate repairs. He stayed concerned about my wallet and comfort throughout. More

by jenniferpearson
Recommend Dealer
Yes

Other Employees Tagged: Troy Brickner

October 11, 2025

Dealership Rating
Employee Rating

Southern Team always gives exemplary service. The waiting area is comfortable and the staff is kind and also always looks out for the customers. I also love my VW Atlas! I have had the car for 4 More

by Bradbury05
Service Price Transparency
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Recommend Dealer
Yes

October 10, 2025

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The service is phenomenal. Very comfortable to wait on your car. People are very friendly. More

by sptarzia
Service Price Transparency
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Recommend Dealer
Yes
Oct 10, 2025

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

October 09, 2025

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Courteous and kind. Waiting room very nice and every one was very pleasant to work with More

by CHAS.PUCKETT23
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Recommend Dealer
Yes

October 08, 2025

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Everyone I interacted with was very pleasant and professional. The job was completed in a timely manner. More

by catmartin2
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Recommend Dealer
Yes

October 06, 2025

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Everyone is very nice and knowledgeable. They had my car finished as expected. My car runs great! Thank you! More

by DPRIOR97
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Recommend Dealer
Yes

October 02, 2025

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I hate to leave bad reviews because i realize we all make mistakes. I contacted dealership to address my concern with the purchasing of my 2020 Honda CRV for clarification but never heard a response. Therefo More

by PRSNS04
Sales Price Transparency
Purchase Time
Recommend Dealer
No

October 01, 2025

Dealership Rating
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Clean environment, just wish the communication between each other was better I went all the way from an hour drive with an appointment and apparently the replacement wasn't even ordered. Also the appointm More

by diamond turnage
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Melissa Sigmon- SUBARU

September 25, 2025

Dealership Rating
Employee Rating

Troy is very easy to deal with and he strives to get the problem fixed More

by RAIDER4LYF
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Recommend Dealer
Yes

September 25, 2025

Dealership Rating
Employee Rating

Wonderful prompt informative courteous proceed Prompt flexible thorough help ful knowledgeful comvrrmed excellent made excellent. Recommmend ations Excellent service people More

by ONIONHILL
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Mark Baker

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