Sam Williams
Subaru Service Writer
Southern Team Hyundai Nissan Subaru Volkswagen
6520 Peters Creek Rd
Roanoke, VA 24019
198 Reviews
Write a Review198 Reviews of Sam Williams
June 01, 2024
The folks in the service department are very pleasant to deal with. They are great with customers and get you in and out as quick as possible with the utmost efficiency. deal with. They are great with customers and get you in and out as quick as possible with the utmost efficiency. More
Other Employees Tagged: Mike Adams (Subaru)
May 31, 2024
Clean , courteous , professional, clearly answer all questions and provide suggestions . Scheduleing is on time always questions and provide suggestions . Scheduleing is on time always More
Other Employees Tagged: Mike Adams (Subaru), Melissa Sigmon
May 31, 2024
Every time they service the car, wait time is always over double what is quoted. Last time, waited 4.5 hours for oil change/tire rotation double what is quoted. Last time, waited 4.5 hours for oil change/tire rotation More
Other Employees Tagged: Mark Baker, Mike Adams (Subaru)
May 30, 2024
Excellent service in the shop Nice waiting area Free oil change for life is an amazing deal they offered when I purchased the car in 2018. Always look forward to my maintenance appointments. Never h oil change for life is an amazing deal they offered when I purchased the car in 2018. Always look forward to my maintenance appointments. Never had a negative experience with staff nor work quality. A+ More
Other Employees Tagged: Mike Adams (Subaru)
May 29, 2024
Great service every time we visit. Wait times are very reasonable. The premises is very well kept. Wait times are very reasonable. The premises is very well kept. More
Other Employees Tagged: Mark Baker
May 29, 2024
Courtesy and professional. Called to let me know what items needed to be addressed and provided an estimate for service. Called to let me know when job was completed and ready Called to let me know what items needed to be addressed and provided an estimate for service. Called to let me know when job was completed and ready for pickup. More
Other Employees Tagged: Melissa Sigmon
May 29, 2024
I’m very satisfied with Melissa and the service in which she provided. I am not, however, satisfied with all of the additional plus plus plus plus services that were rammed down my throat “in accordance wit she provided. I am not, however, satisfied with all of the additional plus plus plus plus services that were rammed down my throat “in accordance with the scheduled maintenance. I’ve had to contact Subaru Customer Advocacy in order to try to make some sense out of what was happening with my vehicle. I am not appreciative of this in any way shape or form. More
Other Employees Tagged: Melissa Sigmon
May 28, 2024
Great job! Thank you so much for the good work that was done on my car. Thank you so much for the good work that was done on my car. More
Other Employees Tagged: Mark Baker
May 27, 2024
Always easy to work with, never had any problems, wait area is good, and usually they are very good on wait time. Never felt pushed to do something I did not feel needed doing. They advise what is avail area is good, and usually they are very good on wait time. Never felt pushed to do something I did not feel needed doing. They advise what is available and let me decide what I can afford. More