

Troy Brickner
Used Car Service writer
Southern Team Hyundai Nissan Subaru Volkswagen
6520 Peters Creek Rd
Roanoke, VA 24019
269 Reviews
Write a Review269 Reviews of Troy Brickner
October 09, 2025
Courteous and kind. Waiting room very nice and every one was very pleasant to work with Waiting room very nice and every one was very pleasant to work with More
Other Employees Tagged: Mark Baker, Maria Durham, Alyse Allen
October 08, 2025
Everyone I interacted with was very pleasant and professional. The job was completed in a timely manner. professional. The job was completed in a timely manner. More
Other Employees Tagged: Melissa Sigmon- SUBARU, Sam Williams
October 06, 2025
Everyone is very nice and knowledgeable. They had my car finished as expected. My car runs great! Thank you! They had my car finished as expected. My car runs great! Thank you! More
October 02, 2025
I hate to leave bad reviews because i realize we all make mistakes. I contacted dealership to address my concern with the purchasing of my 2020 Honda CRV for clarification but never heard a response. Therefo mistakes. I contacted dealership to address my concern with the purchasing of my 2020 Honda CRV for clarification but never heard a response. Therefor, I am going to leave this review to inform future buyers. When going through the numbers for purchasing my Honda CRV there was an additional fee for $390 listed as the platinum protection package. I told car salesman I wasn’t going to pay for it because I didnt ask for it on the vehicle. The sales person Jason responded by saying “well it’s already on there and I can’t take it off.” I got up to walk out of the dealership and then the sales team took off the additional fee. The kicker is that on their website for all used cars the platinum protection coverage is listed as free! I took a screenshot of it and sent it to the dealership. Three weeks later and i have yet to hear a response. More
October 01, 2025
Clean environment, just wish the communication between each other was better I went all the way from an hour drive with an appointment and apparently the replacement wasn't even ordered. Also the appointm each other was better I went all the way from an hour drive with an appointment and apparently the replacement wasn't even ordered. Also the appointment schedule is a 4-6 week wait. More
Other Employees Tagged: Melissa Sigmon- SUBARU
September 25, 2025
Wonderful prompt informative courteous proceed Prompt flexible thorough help ful knowledgeful comvrrmed excellent made excellent. Recommmend ations Excellent service people flexible thorough help ful knowledgeful comvrrmed excellent made excellent. Recommmend ations Excellent service people More
Other Employees Tagged: Mark Baker
September 22, 2025
I missed an appointment and they were very understanding and quickly set me up another appointment. They also have been great about adding services if needed. They are always friendly and professional! and quickly set me up another appointment. They also have been great about adding services if needed. They are always friendly and professional! More
September 18, 2025
I would not take my Juke anywhere else! Bought "Lurch" in 2013 and they are the only people that have ever worked on her! Bought "Lurch" in 2013 and they are the only people that have ever worked on her! More
Other Employees Tagged: Mark Baker, Mike White, Maria Durham, Danielle Starkey, Melissa Sigmon- SUBARU, Sam Williams, Alyse Allen, Megan Gartmann
