Troy Appleby
Troy Appleby at Jessica Chevrolet
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Troy Appleby

Service Advisor

Jessica Chevrolet

115 W. Main St
Honeoye Falls, NY 14472

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4.9
85 Reviews

Dealership Experience

24 yrs, 9 mos

Industry Experience

24 yrs, 9 mos

4.9

85 Reviews

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85 Reviews of Troy Appleby

June 12, 2024

Dealership Rating
Employee Rating

Truck is not that old and had what appeared to be a major issue. After discovering the potential problem, Harrison called the extended warranty company and explained the problem to them. After deciding the e More

by timothy.hand
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ashley Danielak, Harrison Hicks

June 12, 2024

Dealership Rating
Employee Rating

They are great to work with. I would recommend them to anyone that need a new vehicle. More

by illerbrunerin
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

June 11, 2024

Dealership Rating
Employee Rating

I had an agreement with the Molye dealership for free oil changes. Should still be honored! More

by kacarr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jun 11, 2024

Jessica Chevrolet responded

Hi! Unfortunately since we were given no information about the oil change program we had to make the decision to honor it until the end of the year. However, since we were unable to contact everyone about this we'd like to take care of your next one for you. Please send me an email at Jessica@Jessicachevrolet.com so we can make things right for you. Have a great day.

June 09, 2024

Dealership Rating
Employee Rating

Great place. Troy is accommodating and communicates with you about the vehicle easy to schedule and great price for an oil change and tire rotation. Happy we have More

by tjones12396
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 10, 2024

Jessica Chevrolet responded

We love the community here in Honeoye Falls!!! Thank you for letting us be a part of it and trusting us with your service!

June 03, 2024

Dealership Rating
Employee Rating

Friendly people. Comfortable waiting area. NYS INSPECTION, tire rotation, oil change. Total (after $20 coupon) was ~$85. First time I ever left a dealership More

by b
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 04, 2024

Jessica Chevrolet responded

Thank you for your review and letting us take care of you!!

June 03, 2024

Dealership Rating
Employee Rating

The best in town hands down Always gets the trucks in and out and back to work More

by Afield910
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Jun 04, 2024

Jessica Chevrolet responded

We will always be here to help! Thank you!!!

May 20, 2024

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Employee Rating

Too bad stopped honoring free car care (such as oil chAnges) that were included as part of my vehicle purchase More

by tgh6
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

May 19, 2024

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Employee Rating

I have been trusting Troy with my vehicles for over 20 years, wouldn't go anywhere else. More

by Ray
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
May 20, 2024

Jessica Chevrolet responded

Thank you for trusting us! It's our pleasure to help!

May 19, 2024

Dealership Rating
Employee Rating

Simple and direct service- I have said this before - why keep asking me again? Good service as always and thanks much! More

by rgreen07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 16, 2024

Dealership Rating
Employee Rating

Jessica is a small town dealership under the wing of a well run chain. The smaller dealership is away from the crowd, and maned by a great group of employees whom seem to all like it there. A pleasant pla More

by the_pres_2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Abbey McAneney

May 20, 2024

Jessica Chevrolet responded

Thank you so much for sharing your experience! Customer service is our biggest goal, we appreciate you giving us the opportunity to help!

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