Trey Keyes
Trey Keyes at Ken Ganley Westside Imports
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Trey Keyes | Page 2

Hyundai Sales Manager

Ken Ganley Westside Imports

25730 Lorain Road
North Olmsted, OH 44070

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4.7
124 Reviews
4.7

124 Reviews

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124 Reviews of Trey Keyes

January 17, 2024

Dealership Rating
Employee Rating

This is the fourth hyundai I've gotten there and my latest purchase was not very transparent with all sorts of miscues. More

by timras08
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Louis Cheers, Chris Wheatley, Douglas Boulanger , Karen Davis

November 25, 2023

Dealership Rating
Employee Rating

We were treated great and will recommend to all our friends and everyone to purchase a. Vehicle at Ken Ganley!! More

by RJAM
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sandi Kuzma, Kyrstin Sparenga , Kevin Duffin

Nov 27, 2023

Ken Ganley Westside Imports responded

Hi, we are very happy we could provide you with a positive experience! Thanks for the recommendation and have an amazing day!

Nov 28, 2023

Ken Ganley Westside Imports responded

Hi, your wonderful feedback and rating mean a lot to us. Thanks again for the recommendation, and have an amazing day!

October 10, 2023

Dealership Rating
Employee Rating

Appreciated Luke remembering things we talked about in our initial visit and following up on those items the next time we were back. Found him to be honest and trust-worthy. Trey wanted us to "do him a More

by RAKARP
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No

Other Employees Tagged: Sandi Kuzma , Luke Bly

Oct 12, 2023

Ken Ganley Westside Imports responded

Hi, we can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. Someone from our staff will be reaching out to you in the very near future.

Oct 12, 2023

Ken Ganley Westside Imports responded

Thank you for your review. We are sorry that the paperwork took longer than you would have liked. Sometimes, working with external lenders can be a longer process than we would like as we don't control it. We appreciate your patience and thank you for your business.

September 12, 2023

Dealership Rating
Employee Rating

Great customer service and the whole process was very quick ! Kevin Duffin and Trey Keyes were super professional and friendly and we are so very happy we chose this dealer!!! Would highly recommend. More

by mtmck88
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sandi Kuzma , Kevin Duffin

Sep 15, 2023

Ken Ganley Westside Imports responded

We're so happy to hear you had a great experience with us. Thank you so much for leaving us a review.

August 04, 2023

Dealership Rating
Employee Rating

We had a GREAT experience with Jackson DeNunzio! We were in and out of the dealership and driving our 2020 Terrain in just about an hour and a half! He and Sandi Kuzma in finance stayed after their More

by Selaina Hedderick
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sandi Kuzma , Jackson DeNunzio

Aug 08, 2023

Ken Ganley Westside Imports responded

Hi Selaina, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Hyundai North Olmsted! Thanks again for the recommendation, and have an amazing day!

Aug 08, 2023

Ken Ganley Westside Imports responded

Hi Selaina, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Volkswagen North Olmsted. Thanks for the recommendation, and have an amazing day!

July 15, 2023

Dealership Rating
Employee Rating

People working there are great. My main problem is that the car was damaged before it was sold to me and that was never disclosed. To the service department’s credit they corrected More

by MIKETHOMASA8
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Sandi Kuzma, Mike Siebert , Kevin Duffin

Jul 17, 2023

Ken Ganley Westside Imports responded

Hi, thank you for your feedback. We are sorry that your experience at Ken Ganley Hyundai North Olmsted did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

Jul 17, 2023

Ken Ganley Westside Imports responded

Hello, thank you for your feedback. We are sorry that your experience at Ken Ganley Volkswagen North Olmsted did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

July 07, 2023

Dealership Rating
Employee Rating

The best experience I have had buying my vehicle. CJ Swander was the perfect salesman, I let him know what I was looking for and he found the perfect car for me. In addition I would recommend Ken Gan More

by sherto33
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sandi Kuzma, CJ Swander

Jul 10, 2023

Ken Ganley Westside Imports responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Volkswagen North Olmsted! If you have any further questions, please give us a call. We're always happy to help!

July 02, 2023

Dealership Rating
Employee Rating

Everyone was very friendly, knowledgeable and helpful . Had many questions and all were answered. Would definitely recommend to others and will be back again for my next purchase. More

by JKEANE62
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sandi Kuzma, Kyrstin Sparenga

Jul 05, 2023

Ken Ganley Westside Imports responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Hyundai North Olmsted! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

Jul 05, 2023

Ken Ganley Westside Imports responded

Hi, thank you so much for your positive comments about Ken Ganley Volkswagen North Olmsted! If you have any further questions, please give us a call. We're always happy to help!

June 02, 2023

Dealership Rating
Employee Rating

Professional, personable, kind. Got the car that I wanted. Quick and easy process to get the vehicle. More

by Catherine R.
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Jackson DeNunzio

May 28, 2023

Dealership Rating
Employee Rating

Everyone at this dealership is so incredibly committed to not only customer satisfaction, but retention as well. This is my 3rd lease with the Ganley Family and I’ll never go anywhere else. No matter what me More

by Pheonix690
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sandi Kuzma, Douglas Boulanger, Dylan Cairelli , Billy Loesch

May 31, 2023

Ken Ganley Westside Imports responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Hyundai North Olmsted! If you have any further questions, please give us a call. We're always happy to help!

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