Trevor Sunderlin
Trevor Sunderlin at Parkway Ford Lincoln
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Trevor Sunderlin

Service Manager

Parkway Ford Lincoln

311 Commercial Pkwy
Dover, OH 44622

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3.7
22 Reviews
3.7

22 Reviews

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22 Reviews of Trevor Sunderlin

May 18, 2024

Dealership Rating
Employee Rating

Great service , as always! Service was performed in a timely fashion and I was out of there in no time! More

by craign1972
Service Communication
Recommend Dealer
Yes

May 16, 2024

Dealership Rating
Employee Rating

Great service. A little slow but overall good. I believe I came at lunch time and that may be the reason for the longer than usual wait. More

by cj0504
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
May 16, 2024

Parkway Ford Lincoln responded

Thank you for working with our team. Also, thank you for taking the time to give us your feedback and review. We appreciate your business and hope you have a great day!

May 14, 2024

Dealership Rating
Employee Rating

My time at your shop The other day was just fine. I was in and out in the time they said it would be with no problems at all and told me that couple things I needed on my car to take care of which I’ More

by MAGGIEE405
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 16, 2024

Parkway Ford Lincoln responded

Thank you for your feedback on our team and your review of our store. We appreciate your business and look forward to serving you again. If you have any questions or want to schedule service, please call us at 330-343-6681. Thank you for being a part of the Parkway Auto Superstore Family! Have a great day!

May 13, 2024

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Trevor and his team always deliver exceptional service! Would absolutely recommend using Parkway Ford Lincoln now that Trevor is at the helm. More

by GILLANDBODYSHOP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 16, 2024

Parkway Ford Lincoln responded

Thank you for your feedback on our team and your review of our store. We appreciate your business and look forward to serving you again. If you have any questions or want to schedule service, please call us at 330-343-6681. Thank you for being a part of the Parkway Auto Superstore Family! Have a great day!

May 12, 2024

Dealership Rating
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I arrived before the garage was open and it still took two and a half hours for an oil change only. Should change the name to slow lane. More

by chadourant9876
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
May 13, 2024

Parkway Ford Lincoln responded

Thank you for your feedback. We regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. I have sent this over to management.

May 10, 2024

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Employee Rating

Had scheduled a warranty recall repair for two weeks. Yet the part wasn’t ordered till the day of repair. Took 3 days to complete the repairs. More

by DUANEHERSH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 10, 2024

Parkway Ford Lincoln responded

Thanks for bringing this matter to our attention. We regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Please let us know if you would like to speak with the general manager and I can have him reach out to you.

May 07, 2024

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Employee Rating

Quoted cabin filter- my car doesn’t have one Quoted new ECM- tried to install broken refurbished one- luckily it didn’t work! I had to send four emails and call the general manager to get answer when I co More

by chandlerwr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Rick Crone, Jerry Moore

May 10, 2024

Parkway Ford Lincoln responded

Thank you for your feedback. We regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. I have sent this over to leadership.

May 07, 2024

Dealership Rating
Employee Rating

Took 5 hrs for oil change tire rotation. And no parking at dealership. I came back 4hrs later still not done. More

by usalabelcgh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 10, 2024

Parkway Ford Lincoln responded

Thank you for your feedback. We regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. I have sent this over to leadership.

May 03, 2024

Dealership Rating
Employee Rating

I had an issue with my CarPlay and they came and picked up my truck and brought it back when done. This service is above and beyond. Highly recommend! More

by lumpyy1967
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 10, 2024

Parkway Ford Lincoln responded

Thank you for your feedback on our team and your review of our store. We appreciate your business and look forward to serving you again. If you have any questions or want to schedule service, please call us at 330-343-6681. Thank you for being a part of the Parkway Auto Superstore Family! Have a great day!

May 03, 2024

Dealership Rating
Employee Rating

They were great! ! Trevor did a great job they were very helpful and plan on going back More

by tjwarner68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 10, 2024

Parkway Ford Lincoln responded

Hi TJ, Thank you for the 5 star review! Please don’t hesitate to reach out to us in the future for any of your automobile needs! Thank you for being a part of the Parkway Auto Superstore Family! Have a great day!

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