Clean professional nice people nice used cars organized
Trent was very nice and helped me out alot
Trent was very nice and helped me out alot
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by bporter42
May 07, 2024 -
Beck Toyota responded
Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road.
Sincerely,
Chris Baker, Customer Relationship Manager, cbaker@becktoyota.com, 317-883-8127
In 2019 I traded in my jeep for a 2016 Camry because I
wanted to switch to Toyota. I worked with Trent and he was amazing to work with. Easy to talk to, down to earth family man, and is not pushy at all.
wanted to switch to Toyota. I worked with Trent and he was amazing to work with. Easy to talk to, down to earth family man, and is not pushy at all. I never once felt like I was being ripped off or pressured into buying something. He was transparent with everything and answered all of my questions honestly. Fast forward to now and I just traded in that Camry for a Rav 4. Trent immediately took the time to remember me, and ask how I was doing and catch up with me before even talking business. You can tell he is someone who has a lot of people to keep up with and works long hours, (even past closing time), but that is a testament to how hard he works for his customers and his dedication. Despite his busy schedule, he always makes sure to dedicate a good amount of time with each person, so that he can give them his undivided attention to make sure you are comfortable and answer any questions you have before doing anything. I will always go back to Beck as long as Trent is there!
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by jthood91
Apr 09, 2024 -
Beck Toyota responded
Thank you for your loyalty to our dealership and for taking the time to write this review. Trent’s sales excellence is always consistent, and I’m glad your experience with him supports that. We aim to turn every person who visits us into a repeat customer.
Sincerely,
Chris Baker, Customer Relationship Manager, cbaker@becktoyota.com, 317-883-8127
This was my second purchase from Beck and I couldn't be
more pleased! The facility is clean, well lighted and employees are kind and knowledgeable. The cars at other dealerships are not cleaned before pl
more pleased! The facility is clean, well lighted and employees are kind and knowledgeable. The cars at other dealerships are not cleaned before placed on the lot and I'm always thankful to have a car presented that is in the best condition possible. Trent Purdue is a fantastic salesperson and I look forward to my next purchase!
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by cubiedoo
Apr 05, 2024 -
Beck Toyota responded
Thank you for leaving us this great review. I am very happy to hear that we could provide you with a second car-buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care!
Sincerely,
Chris Baker, Customer Relationship Manager, cbaker@becktoyota.com, 317-883-8121
Trent was very helpful and courteous.
He spent alot of time and showed us everything about the vehicle. He even got us a discount on the warranty package we wanted. Overall, very pleas
He spent alot of time and showed us everything about the vehicle. He even got us a discount on the warranty package we wanted. Overall, very pleased.
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by epicelectric
Mar 19, 2024 -
Beck Toyota responded
Thanks for your outstanding review! I'm very happy to hear that Trent was of such help to you. We strive to provide excellent customer service, and I am glad that this was the case for you! Please let us know if there's anything else we can do for you.
Sincerely,
Chris Baker, Customer Relationship Manager, cbaker@becktoyota.com, 317-883-8121
Trent was a great part of this process.
Very patient. Quick in and out of finance. Never tried to sell us something we did not want or need. We thank you very much. We will be back.
Very patient. Quick in and out of finance. Never tried to sell us something we did not want or need. We thank you very much. We will be back.
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by Jade
Other Employees Tagged:
Jon Roberts
Mar 12, 2024 -
Beck Toyota responded
Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay yours to the team. Take care and have a great day, Jade.
Sincerely,
Chris Baker, Customer Relationship Manager, cbaker@becktoyota.com, 317-883-8121
Excellent customer service provided to me by Beck Toyota
team. Had very useful and quality information provided to me during my purchase
team. Had very useful and quality information provided to me during my purchase
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by Seyar
Other Employees Tagged:
Jon Roberts
Feb 28, 2024 -
Beck Toyota responded
Seyar, thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and I am so thankful that your time with us was well spent. Please feel free to reach out to me with any questions or future auto needs, as we are always here to help.
Sincerely,
Chris Baker, Customer Relationship Manager, cbaker@becktoyota.com, 317-883-8121
Trent went out of his way to make us feel comfortable and
explained things in detail to us and answered all questions with care.
We are happy to have built this relationship.
explained things in detail to us and answered all questions with care.
We are happy to have built this relationship.
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by deanna.sergent
Feb 13, 2024 -
Beck Toyota responded
Thank you for taking the time to write about your experience with us, Deanna. We are determined to deliver detail-oriented, honest, and personalized customer service. Your glowing review is a reflection of our dedication to going the extra mile to please our guests. We would love to work with you again.
Sincerely,
Chris Baker, Customer Relationship Manager, cbaker@becktoyota.com, 317-883-8121
Trent was professional and knowledgeable.
I never felt rushed or like a number. I will refer him to all my family and friends!
I never felt rushed or like a number. I will refer him to all my family and friends!
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by Kfox24
Other Employees Tagged:
Jon Roberts
Feb 06, 2024 -
Beck Toyota responded
Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I am glad that our team made such a great impression on you.
Sincerely,
Chris Baker, Customer Relationship Manager, cbaker@becktoyota.com, 317-883-8121
Trent was absolutely a pleasure to work with.
He took the time to explain everything about my purchase and the vehicle I was buying. I will recommend Trent to anyone I know who is looking for a v
He took the time to explain everything about my purchase and the vehicle I was buying. I will recommend Trent to anyone I know who is looking for a vehicle.
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by hajewskik
Jan 30, 2024 -
Beck Toyota responded
Congratulations on your new vehicle. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Trent was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again.
Sincerely,
Chris Baker, Customer Relationship Manager, cbaker@becktoyota.com, 317-883-8121
SALESMAN IS TOP NOTCH AND PAPERWORK WENT FAST NO PROBLEMS
AND NO COMPLAINTS ON MY END
AND NO COMPLAINTS ON MY END
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by butler
Jan 30, 2024 -
Beck Toyota responded
Butler, we love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Beck Toyota. Please feel free to contact us if you have any questions on your new purchase.
Sincerely,
Chris Baker, Customer Relationship Manager, cbaker@becktoyota.com, 317-883-8121