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Trent Marks
Trent Marks at Access Ford of Corpus Christi
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Trent Marks | Page 7

Service Manager

Access Ford of Corpus Christi

3680 U.S. 77 Access Road
Corpus Christi, TX 78410

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4.4
93 Reviews
4.4

93 Reviews

Write a Review

93 Reviews of Trent Marks

June 29, 2023

Dealership Rating
Employee Rating

Thanks for cleaning my vehicle. I will continue to take advantage of your great service department. More

by NONE3
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Juan Buentello , Bel Gonzalez

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Jun 30, 2023

Access Ford of Corpus Christi responded

Hi, We appreciate the review. We are glad your time with our service team was a wonderful experience. We hope to see you again here at Access Ford of Corpus Christi.

June 07, 2023

Dealership Rating
Employee Rating

The mobile Service was great! Technician was friendly and professional! Extremely convenient using the mobile service! More

by TIFFANY_8403
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Juan Buentello

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Jun 07, 2023

Access Ford of Corpus Christi responded

It's great to hear that you enjoyed our mobile service! Thank you for choosing Access Ford Lincoln of Corpus Christi! Just minutes from anywhere in Corpus Christi! JR Velasco General Manager rvelasco@lithia.com

May 27, 2023

Dealership Rating
Employee Rating

Great service great customer service good representation and everything was very professional polite and very More

by LAUROHERNANDEZ48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Juan Buentello

Helpful
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May 30, 2023

Access Ford of Corpus Christi responded

Thanks for sharing about your experience with Access Ford Lincoln of Corpus Christi. We appreciate your business and hope to see you again soon! Just minutes from anywhere in Corpus Christi! JR Velasco General Manager rvelasco@lithia.com

May 16, 2023

Dealership Rating
Employee Rating

The people are always attentive and courteous. The work always excellent. That's the reason I trust them with my vehicle. More

by GRACEJAYALA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Juan Buentello

Helpful
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May 16, 2023

Access Ford of Corpus Christi responded

Thank you, Grace, for the great rating for our service department. We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Access Ford Lincoln of Corpus Christi. Just minutes from anywhere in Corpus Christi! JR Velasco General Manager rvelasco@lithia.com

April 11, 2023

Dealership Rating
Employee Rating

Went in for a vehicle inspection, and I was out before my coffee was made. More

by JORDAN.M.VILLELLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Juan Buentello

Helpful
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Apr 12, 2023

Access Ford of Corpus Christi responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Just minutes from anywhere in Corpus Christi! JR Velasco General Manager rvelasco@lithia.com

April 10, 2023

Dealership Rating
Employee Rating

The quality of work and customer service at this dealership is very poor and I would not recommend. More

by MICHELL0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Juan Buentello

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Apr 13, 2023

Access Ford of Corpus Christi responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. JR Velasco General Manager rvelasco@lithia.com

April 08, 2023

Dealership Rating
Employee Rating

Lace does an excellent job on setting up service appointments and is very polite and friendly. More

by SBOHAC45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Juan Buentello, Rick Lerma, Golden Gonzales, Adam Ayala, JR Velasco

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Apr 09, 2023

Access Ford of Corpus Christi responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Access Ford Lincoln of Corpus Christi, we look forward to having you as one of our valued customers for many more years to come! Just minutes from anywhere in Corpus Christi! JR Velasco General Manager rvelasco@lithia.com

April 07, 2023

Dealership Rating
Employee Rating

Fast friendly service. The driver tha took me to work was extremely kind and courteous. More

by SCHROEDERB1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Juan Buentello

Helpful
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Apr 07, 2023

Access Ford of Corpus Christi responded

Hi, We appreciate the review. We are glad your time with us was a fast and efficient experience. We hope to see you again here at Access Ford of Corpus Christi.

April 05, 2023

Dealership Rating
Employee Rating

Mr Rick Lerman got us what we wanted and delivered it us a great advisor. More

by TAYLORGORDON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Juan Buentello

Helpful
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Apr 05, 2023

Access Ford of Corpus Christi responded

Hi Taylor, We appreciate the review. We are glad our team was able to provide you with a great experience. We hope to see you again here at Access Ford of Corpus Christi.

March 25, 2023

Dealership Rating
Employee Rating

Excellent service and prompt follow to my telephone calls for updates. I recommend the service department. More

by Wpg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Juan Buentello

Helpful
Report | Print
Mar 27, 2023

Access Ford of Corpus Christi responded

Hi, Thank you for the review. We are glad your time with us was an excellent experience. We hope to see you again down the road.

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