Travis Wise
Travis Wise at Russ Darrow Nissan of Milwaukee

Travis Wise | Page 12

Service Advisor

Russ Darrow Nissan of Milwaukee

11212 W Metro Auto Mall
Milwaukee, WI 53224

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4.7
179 Reviews
4.7

179 Reviews

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179 Reviews of Travis Wise

February 13, 2025

Dealership Rating
Employee Rating

Travis is very professional and courteous. He takes the time to explain the maintenance needed on future service visits. More

by mmccollum001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joseph Weil

Feb 13, 2025

Russ Darrow Nissan of Milwaukee responded

Thank you for your business and this review. We're happy to hear Travis was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Matt Hansen matt.hansen@russdarrow.com

February 13, 2025

Dealership Rating
Employee Rating

Polite,thorough and on schedule. They were able to get me out on time. Professional! More

by TOM.GENSKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 13, 2025

Russ Darrow Nissan of Milwaukee responded

Tom, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Russ Darrow Nissan of Milwaukee. We look forward to having you as one of our valued customers for many more years to come! Matt Hansen matt.hansen@russdarrow.com

February 11, 2025

Dealership Rating
Employee Rating

Great customer service , very professional, got my service done in a timely manner , appointment was easy to schedule , and Travis kept me updated and informed on anything that they saw that might nee More

by rdscott3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 12, 2025

Russ Darrow Nissan of Milwaukee responded

Thank you so much for your excellent review! We are so glad that Travis and our team had the opportunity to work with you, and we are thrilled that you found your experience with us here at Russ Darrow Nissan of Milwaukee to be a positive one. Please don't hesitate to reach out if you need anything else. Matt Hansen matt.hansen@russdarrow.com

February 08, 2025

Dealership Rating
Employee Rating

Shaun and his team in tge service department are professional, helpful and knowledgeable in what they do for tge customer. More

by CHEARD5171
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shaun Sellers

Feb 09, 2025

Russ Darrow Nissan of Milwaukee responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if Shaun and our team can be of further assistance. Matt Hansen matt.hansen@russdarrow.com

February 06, 2025

Dealership Rating
Employee Rating

Travis was not real friendly like other techs ive had in the past. He didn’t check any of my fluids or top them off or explain clearly exactly if something was wrong other then trying to get me to pay for More

by qunnaelise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Paul Lecher, Joseph Weil, Erin Poulos, Shaun Sellers , Cyrus Farahbakhsh, Keontre McCants

Feb 06, 2025

Russ Darrow Nissan of Milwaukee responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Matt Hansen matt.hansen@russdarrow.com

January 29, 2025

Dealership Rating
Employee Rating

Cyrus was very professional and friendly at the same time. He took care of all of my needs and communicated via text as well. Job well done!! More

by JT12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cyrus Farahbakhsh

Jan 29, 2025

Russ Darrow Nissan of Milwaukee responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Matt Hansen matt.hansen@russdarrow.com

January 24, 2025

Dealership Rating
Employee Rating

Travis was able to get my issue on my car resolved on a timely manner and was able to get me back in my car the very next day. More

by mis080831
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jerad Brockel

Jan 24, 2025

Russ Darrow Nissan of Milwaukee responded

Thanks for sharing your thoughts about your experience with Russ Darrow Nissan of Milwaukee. We appreciate your business and hope to see you again soon! Matt Hansen matt.hansen@russdarrow.com

January 18, 2025

Dealership Rating
Employee Rating

Communication was poor between Joe and I. I was told a different price and was surprised at the total when I went to pick up the car. Also, I didn't get any updates on how the work was goin More

by DETRA.MCCOY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Joseph Weil

Jan 22, 2025

Russ Darrow Nissan of Milwaukee responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Matt Hansen matt.hansen@russdarrow.com

January 18, 2025

Dealership Rating
Employee Rating

I am very please with the process. The attention to understanding my needs and wants is definitely a plus. Thank you all for your time and service. More

by HV042781
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jerad Brockel, Ken Craig , Lekia Cook, Adam Diaz

Jan 19, 2025

Russ Darrow Nissan of Milwaukee responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Matt Hansen matt.hansen@russdarrow.com

January 12, 2025

Dealership Rating
Employee Rating

I came in twice the last few weeks and the service I received was excellent and I want to say great job!!! More

by LM5885
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Lecher, Joseph Weil

Jan 13, 2025

Russ Darrow Nissan of Milwaukee responded

Thanks for sharing about your experience with Russ Darrow Nissan of Milwaukee. We appreciate your business and hope to see you again soon! Matt Hansen matt.hansen@russdarrow.com

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