Travis Mckoy | Page 28

paul w brown responded

Inherited this car. 2003 Acura TL, 80,000 miles. Reviewed previous recommendations by Acura regarding this car. 2010:recommended torque converter seal, and rear mail seal replacement. This was not done. I understand that you recommend a host of procedures at 7 years/ 100,000 miles. I saw those recommendations at 7 years of age and 45,000 miles. I understand that you have those recommendations, but... No issues occurred with the car over the following 11 years, other than ignition switch issue on a cross country trip, and battery replacement. 7/15: rear main seal replacement recommended 9/16:recommended oil leak issue treatment , estimate $88. 11/17: recommended replace rear main seal. Estimate-$2182. Then I inherited the car. Brought it in for service. 3/22: recommend: battery, brake, fluid, ps fluid, tires/ align/balance, front engine mount, timing belt/WP service/accessory bels, tensioner, adjust valves, spark plugs. No mention of oil leakage, or transmission fluid issues I choose to do oil change, brake fluid, PS fluid,, new tires, allignment nitrogen. I did not know there was fee for nitrogen. Fee:$2801.61. I will do battery, valve adjust, and spark plug replacement at my leisure. I spoke with mechanic briefly. He was very pleasant and informative. Original service agent off that day. Substitute agent present. I have 2003 Honda CRV with 185,000 miles. This car has had minimal issues, other than wheel bearing noise. I will admit that I have had extreme negative interaction with Honda dealer overseas, which may affect my perception of dealer service. I expect the same or better reliability with this Acura vehicle. I remain a bit concerned about reliability of recommendations for this vehicle, in particular oil issue and perhaps transmission fluid issue. So, as I wrote to Acura survey, I am on the fence. I do not generally feel the dealership is a good place to get a measured advice about the condition of the car, although I will admit that the staff was generally pleasant, other than the indifference of the substitute service agent.