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Tracy Williams
Tracy Williams at Sam Pack's Five Star Ford Lewisville
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Tracy Williams

Service Advisor

Sam Pack's Five Star Ford Lewisville

1144 N Stemmons Fwy
Lewisville, TX 75067

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5.0
5 Reviews
5.0

5 Reviews

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5 Reviews of Tracy Williams

April 24, 2024

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Great experience and very positive. The team communicated regularly with me and I really appreciated the shuttle service More

by Faron.d.barrett
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Yes
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Apr 25, 2024

Sam Pack's Five Star Ford Lewisville responded

Faron.d.barrett, Thank you so much for endorsing the Five Star Ford Lewisville service department. We find communication is the key to helping our customers with their vehicle care knowledge and decisions. Call Tracy and our techs for advice any time at 972-221-2900. We look forward to helping you again. Take care, Andrea Ballard, General Manager

April 17, 2024

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The service department has been nothing but amazing to me. My service advisor Ms Tracy was very kind and knowledgeable about what was going on with the work being done on my vehicle. I appreciate her and More

by Amber Medcafe
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Recommend Dealer
Yes

Other Employees Tagged: Matthew Jackson

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April 17, 2024

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The service department has been every bit of amazing to me. My service advisor was great, Ms Tracy was very knowledgeable and up to date with everything that was going on with my vehicle. More

by Amber Medcafe
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Yes
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Apr 18, 2024

Sam Pack's Five Star Ford Lewisville responded

Amber, Thank you for taking the time to rate your Five Star Ford Lewisville experience. Tracy and our service team encourage you to stay in touch at 972-221-2900. We are here to share our advice. Safe travels! Take care, Andrea Ballard, General Manager

April 13, 2024

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Best service experience I’ve ever had. The complimentary shuttle was great since I’m not from the area and am here alone. More

by christybarrett05
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Yes
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Apr 14, 2024

Sam Pack's Five Star Ford Lewisville responded

Christy, Thank you for your business and rating your Five Star Ford Lewisville experience. Customer-focus is the goal and we are grateful for the opportunity to help with your auto care. Reach Tracy and our techs at 972-221-2900 when you have future needs. We will happy to see you again. Best regards, Andrea Ballard, General Manager

March 17, 2024

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Tracy in service went out of her way to make sure my vehicle was 100%. That’s off to Tracy Williams. More

by Lasto
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Hugo Peralta-Bustos, Zack Perez, Ivan Peralta , Jo in rentals

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Mar 17, 2024

Sam Pack's Five Star Ford Lewisville responded

Lasto, We're truly grateful for the opportunity to serve you at Five Star Ford Lewisville. Your trust and confidence in Tracy and our team is appreciated, and we're committed to continually improving and delivering the best possible experience for you and all our customers. Reach out to 972-221-2900 with any additional care concerns. Thank you, Kelly Blackwell, General Manager

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