Dealer Reviews

Cars for Sale

Write a Review

Dealer Log In

Write a Review

Tracy Sapienza

Overview Reviews (302) Inventory (289)

Contact Me

View All Employees

< View All Employees

Tracy Sapienza

Finance Manager

Ken Ganley Ford Parma

8383 Brookpark Rd
Parma, OH 44129

Contact Me

4.7

302 Reviews

Overview Reviews (302) Inventory (289)

4.7

302 Reviews

Write a Review

This rating includes all reviews, with more weight given to recent reviews.

Contact Tracy Sapienza

Name

Email or Mobile Phone

Message

By clicking Send Message, you agree to receive automated texts to connect you to this dealership employee, to market and provide information, and to better serve you. Purchase is not required and you agree to our Terms of Use and Privacy Policy. Standard message and data rates may apply.

302 Reviews of Tracy Sapienza

March 31, 2026

Dealership Rating

Employee Rating

I had a great experiencing at Ken Ganley this past weekend. Kristy was wonderful to work with and a big thank you to Matt and Tracy also for making the process so smooth! weekend. Kristy was wonderful to work with and a big thank you to Matt and Tracy also for making the process so smooth! More

by Mjd6610

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Matt Palffy, Tiffany Gonzalez, Kristy Tomcho

Report | Print

Mar 31, 2026 -

Ken Ganley Ford Parma responded

It’s wonderful to hear you enjoyed purchasing your new Ford Explorer. We’re glad Kristy, Matt, and Tracy helped make the process smooth. If you need anything else, feel free to reach out anytime.

March 30, 2026

Dealership Rating

Employee Rating

Everything went smooth, they went above and beyond to get my vehicle. Would highly recommend them. my vehicle. Would highly recommend them. More

by BRYCEGREENAMYER

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: John Ruper, Matt Radeff

Report | Print

Mar 30, 2026 -

Ken Ganley Ford Parma responded

Thanks for choosing us for your new Ford Maverick. We’re glad the process was smooth and our team went above and beyond to get it to you. Your recommendation means a lot.

March 24, 2026

Dealership Rating

Employee Rating

Madelyn Vega and Dan Overman were Excellent! I would recommend to everyone I know!! Go see them today! I would recommend to everyone I know!! Go see them today! More

by tcooper9948

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Dan Overman, Madelyn Vega

Report | Print

Mar 24, 2026 -

Ken Ganley Ford Parma responded

We’re so grateful for your recommendation! Madelyn and Dan are thrilled by your kind words. Enjoy your new Ford, and let us know if there’s ever anything else we can do.

March 20, 2026

Dealership Rating

Employee Rating

The sales guy did a great job very polite and helpful That's all folks I was very satisfied with the sales guy. He did a great job. That's all folks I was very satisfied with the sales guy. He did a great job. More

by hirizarry113

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Tracy Sapienza

Report | Print

Mar 20, 2026 -

Ken Ganley Ford Parma responded

Thank you for letting us know Tracy was so polite and helpful during your Jeep purchase. We’re thrilled you felt well supported and hope to assist you again soon.

March 19, 2026

Dealership Rating

Employee Rating

Excellent I had a great experience with BOB at Parma Ken Ganley (FORD) Bob was awesome Ganley (FORD) Bob was awesome More

by CARRIFAZ53

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Tracy Sapienza

Report | Print

Mar 19, 2026 -

Ken Ganley Ford Parma responded

We’re thrilled to learn about your excellent experience with our Ford team. Tracy and the rest of our staff appreciate your kind feedback. We look forward to assisting you again soon.

March 16, 2026

Dealership Rating

Employee Rating

3rd vehicle I've bought at that location. Always a great experience. George did a great job Always a great experience. George did a great job More

by davidfessler68

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: George Bode

Report | Print

Mar 16, 2026 -

Ken Ganley Ford Parma responded

We’re delighted to welcome you back for your third Ford Bronco purchase. It’s great to hear George provided outstanding support throughout your experience. We look forward to assisting you again.

February 25, 2026

Dealership Rating

Employee Rating

I went to Ganley Ford after having a not so good visit. I was greeted and treated with respect. I didn’t feel pressure I was greeted and treated with respect. I didn’t feel pressure More

by BUGSBY5

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Matt Radeff , John Albany

Report | Print

Feb 25, 2026 -

Ken Ganley Ford Parma responded

Thank you for your five-star feedback. We’re glad our team greeted you with respect and kept the experience pressure-free. Congratulations on your new Ford and don’t hesitate to reach out if you need anything.

February 20, 2026

Dealership Rating

Employee Rating

The service department there is great. I have had no issues in the 15 years I’ve been doing business there. I have had no issues in the 15 years I’ve been doing business there. More

by SAPIENZAJASON

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: George Hadgigeorgiou, Jeremy Watson, Dylan Yavorsky, Matt Voloschuk, Mark Owens, Allan Pena

Report | Print

Feb 20, 2026 -

Ken Ganley Ford Parma responded

Your loyalty over the past 15 years means a lot to us. Thank you for trusting our service department with your Ford F-150, and we look forward to serving you for years to come.

February 09, 2026

Dealership Rating

Employee Rating

All went well. I did order a bed divider (not sure why the actual divider wasn’t included in the bed divider option), but the divider does not quite fit. I wish th I did order a bed divider (not sure why the actual divider wasn’t included in the bed divider option), but the divider does not quite fit. I wish they would have just put it in. More

by fritzwelker

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: John Ruper, Kristy Tomcho

Report | Print

Feb 09, 2026 -

Ken Ganley Ford Parma responded

Thank you so much for taking the time to share your feedback with us. If there is anything else we can do to assist you, Fritz, please do not hesitate to let us know. We are always happy to help!

February 05, 2026

Dealership Rating

Employee Rating

Good but this is the third survey I've had to do for this Stop please Stop please More

by Jvolszewski

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Tracy Sapienza

Report | Print

Feb 08, 2026 -

Ken Ganley Ford Parma responded

Thank you for choosing our dealership! We're always happy to help in any way possible.

Dealership Inventory (289 Vehicles)

2024 Ford Explorer | used

$36,306

2024 Ford Explorer

used

CARBONIZED GRAY METALLIC exterior

Automatic

Four-wheel Drive

$36,306

View Vehicle Details

View Details

2026 Ford F-150 | new

$49,370

2026 Ford F-150

new

AGATE BLACK METALLIC exterior

Automatic

Four-wheel Drive

$49,370

View Vehicle Details

View Details

2026 Ford F-350 | new

$73,930

2026 Ford F-350

new

OXFORD WHITE exterior

Automatic

Four-wheel Drive

$73,930

View Vehicle Details

View Details

2026 Ford Bronco | new

$60,315

2026 Ford Bronco

new

OXFORD WHITE exterior

Automatic

Four-wheel Drive

$60,315

View Vehicle Details

View Details

2026 Ford Bronco Sport | new

$38,230

2026 Ford Bronco Sport

new

Velocity Blue Metallic exterior

Automatic

Four-wheel Drive

$38,230

View Vehicle Details

View Details

2020 Kia Sportage | used

$18,949

2020 Kia Sportage

used

Steel Gray exterior

Automatic

All-wheel Drive

$18,949

View Vehicle Details

View Details

View All Inventory