Tracy Sapienza
Tracy Sapienza at Ken Ganley Ford Parma

Tracy Sapienza | Page 21

Finance Manager

Ken Ganley Ford Parma

8383 Brookpark Rd
Parma, OH 44129

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4.7
309 Reviews
4.7

309 Reviews

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309 Reviews of Tracy Sapienza

March 25, 2024

Dealership Rating
Employee Rating

The dealership was clean and inviting. The staff was professional and courteous. The purchasing process was quick and easy. More

by mtoth
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tom Yerace, George Bode , Ken Ganley

Mar 26, 2024

Ken Ganley Ford Parma responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Ken Ganley Ford Parma are glad to have you as a customer.

March 16, 2024

Dealership Rating
Employee Rating

I visited there the weekend of their move and everything was very seamless and organized despite a lot going on at the dealership. Austin was very patient, knowledgeable, friendly, and accommodating. More

by william_tate
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Austin Simpson

Mar 16, 2024

Ken Ganley Ford Parma responded

Thank you so much, William, for your excellent review! We are so glad that Austin had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

March 10, 2024

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Great customer service by the entire team. Jeromy did a great job as sales person and made it an easy process. Thank you for help! More

by michaelniro
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeromy Acord, Ken Stafford

Mar 11, 2024

Ken Ganley Ford Parma responded

Thank you, Michael, for sharing about your experience with Ken Ganley Ford Parma. We appreciate your business and hope to see you again!

March 02, 2024

Dealership Rating
Employee Rating

Mike at Ganley Ford was awesome. He was extremely efficient and attentive in suggesting the right vehicle for me. The whole process was frictionless and most my most pleasant car b More

by Phillips.pj
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike LaScola

Mar 02, 2024

Ken Ganley Ford Parma responded

Here at Ken Ganley Ford Parma, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience with Mike, and it was a pleasure having you at the dealership. We appreciate your review!

February 20, 2024

Dealership Rating
Employee Rating

Ken Miller and the Parma Ganley team went above and beyond and created and seamless buying experience for my new Ford Explorer. This is the fourth vehicle my family has procured from this dealership an More

by Jerry
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kenneth Miller

Feb 20, 2024

Ken Ganley Ford Parma responded

Jerry, Thank you for choosing Ken Ganley Ford Parma. Your feedback and rating mean a lot to us. We're glad Tracy and Kenneth were able to help, and we hope to see you again!

February 10, 2024

Dealership Rating
Employee Rating

A dealership is defined by it's staff. I have been working with John Ruper for over 20 years. His attention to customer service is second to none! Pam has been instrumental in supportin More

by mrod6529
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 11, 2024

Ken Ganley Ford Parma responded

Thank you so much for your wonderful review! We are thrilled that John always provides you with great service. We thank you for choosing Ken Ganley Ford West!

January 23, 2024

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Employee Rating

He was very good sales person. He was on top of his job and he got us a great deal. More

by Khyranichelle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 24, 2024

Ken Ganley Ford Parma responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

January 20, 2024

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Best service department, highly efficient. Work performed on time and done properly. Always treated well. More

by EDSELFROD93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 21, 2024

Ken Ganley Ford Parma responded

Thank you for choosing Ken Ganley Ford West. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

Jan 22, 2024

Ken Ganley Ford Parma responded

Hi, our staff is committed to providing each of our clients with the best automotive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Have a great day!

January 17, 2024

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My experience at Ken Ganley ford was very nice. All people I dealt with were knowledgeable and very pleasant. More

by Roadking2003b
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 17, 2024

Ken Ganley Ford Parma responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Ken Ganley Ford West, we look forward to having you as a valued customer for many years to come!

Jan 19, 2024

Ken Ganley Ford Parma responded

Hello, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 17, 2024

Dealership Rating
Employee Rating

Very friendly and knowledgeable. The staff made my transition smooth & was very patient with me. I will recommend ken ganley west to anyone in the market for a good reliable car. More

by TONYAVELIZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Pam Koglman, Morgan Gallagher , The guys in the garage awe also awesome.

Jan 17, 2024

Ken Ganley Ford Parma responded

Thank you so much for your excellent review, Tony! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Ken Ganley Ford West to be a positive one. Please don't hesitate to reach out if you need anything else.

Jan 19, 2024

Ken Ganley Ford Parma responded

Hello, we're happy to hear you had such a positive experience with our team! Thanks for the recommendation, and have an amazing day!

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