Tracy Sapienza | Page 13

After the experience I had with Ken Ganley Ford West. I will not be buying another vehicle from them or recommend them to anyone looking for a vehicle. The truck they sold me has a leak coming from the I will not be buying another vehicle from them or recommend them to anyone looking for a vehicle. The truck they sold me has a leak coming from the sunroof. I asked about a replacement trim piece for the bumper. They promised they would send me one. Postage was not paid in full and I had to pick it up from the post office and cover the additional postage for the part. Upon opening the part, I find that it’s a used part with scuffs on it. More

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Pam was super knowledgeable about the vehicle I purchased. She broke things down into understandable language for me and was very patient. I would recommend Ken Ganley to anyone and Pam Koglman esp purchased. She broke things down into understandable language for me and was very patient. I would recommend Ken Ganley to anyone and Pam Koglman especially as their sales person. Tracy Sapienza in the Finance department was great also! She did a great job helping me secure a great extended warranty on the vehicle I purchased which was a huge win and really made me feel complete in this purchase! More

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Our Ford Ranger brakes were fixed and truck was washed and returned to us in a timely fashion. Very pleased with Tracy Sapienza for all her help with this. and returned to us in a timely fashion. Very pleased with Tracy Sapienza for all her help with this. More

by bobcleo Verified Customer Verified Customer

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Understanding and very helpful. Definitely will be coming back for my next car. I recommend!!! Definitely will be coming back for my next car. I recommend!!! More

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everyone very nice,polite and helpful. very clean and comfortable atmosphere. worker keep you informed of progress. very clean and comfortable atmosphere. worker keep you informed of progress. More

by millifae Verified Customer Verified Customer

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Danny made the buying process fast and easy! The entire service team made sure I had everything I needed to drive away on the same day. Many thanks to everyone! The entire service team made sure I had everything I needed to drive away on the same day. Many thanks to everyone! More

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The whole team took great care of me! Highly recommend them! Everyone went above and beyond! Much appreciated! Highly recommend them! Everyone went above and beyond! Much appreciated! More

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I was pleased with the way I was treated from the sales person to the sales manager. person to the sales manager. More

by albertovermanjr Verified Customer Verified Customer

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Very helpful and caring at first. Needed to come back in for service 2 days after purchase, which I was told was done the first time and was never done, had to come in again and wait Needed to come back in for service 2 days after purchase, which I was told was done the first time and was never done, had to come in again and wait 6 hours for it to be done. More

by jboothe118 Verified Customer Verified Customer

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Working with Pam makes the process easy. She listens and finds a vehicle that fits our needs and budget. She listens and finds a vehicle that fits our needs and budget. More

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