Tori Neiderer
Tori Neiderer at Metro Lexus
Refer Me

Tori Neiderer | Page 14

Lexus Master Certified Sales Consultant

Metro Lexus

13600 Brookpark Rd
Cleveland, OH 44135

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5.0
145 Reviews

My favorite aspect of working here at Metro Lexus is helping my guests Experience Amazing by making their car buying process tailored to them!

Dealership Experience

3 yrs, 5 mos

5.0

145 Reviews

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145 Reviews of Tori Neiderer

May 26, 2021

Dealership Rating
Employee Rating

Tori is an excellent sales representative. She is knowledgeable and patient. She really took her time with me. Great Job. Mike, the Manager is excellent too. More

by C. Clemons
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Gleydura, David Weaver

May 26, 2021

Metro Lexus responded

Thank you for your review of Metro Lexus! We will be sure to share this feedback with Tori and Mike!

May 15, 2021

Dealership Rating
Employee Rating

Everyone at the store was super friendly and accommodating during the whole process. I purchased a vehicle that is going to be registered in IL, and the entire team made sure to double check the More

by Hannah
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Gleydura, Peter Mapp , Denae Jones

May 17, 2021

Metro Lexus responded

Hannah, thank you for taking the time to leave us a review! We are pleased to hear that you had a great experience working with our team at Metro Lexus, and we will certainly let Tori know that you appreciate the help. We hope that you continue to enjoy your newly purchased vehicle!

April 16, 2021

Dealership Rating
Employee Rating

Very hospitable staff. The staff Made my care buying experience less stressful. I’m so glad that I chose this dealership to buy my car. More

by Mcnarykw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 16, 2021

Metro Lexus responded

Thank you for taking the time to review us! We appreciate your support and are thrilled to hear that you had such a successful experience working with the Metro Lexus team. Drive safely in your new vehicle, and we hope to see you again down the road!

April 09, 2021

Dealership Rating
Employee Rating

Tori and Colin were great to work with during the sale process. Tori stepped in when Colin was out and followed up timely. They were able to locate the car I wanted and worked with me on pricing. More

by JR
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Apr 09, 2021

Metro Lexus responded

Thank you so much for reviewing Metro Lexus! We are happy to hear that Tori and Colin helped you get into the vehicle you wanted at the right price. Congratulations and safe driving!

April 01, 2021

Dealership Rating
Employee Rating

Honest and fair plus response was appreciated as she listened and crafted a deal that we were in the market for specifically the hybrid and then she followed up and found answers in a timely manner! More

by Giannotta
Friendliness
Recommend Dealer
Yes
Apr 01, 2021

Metro Lexus responded

Thank you for trusting Metro Lexus with your business! We're glad to hear that our team took care of you and we wish you safe travels!

April 01, 2021

Dealership Rating
Employee Rating

Tori was amazing. She helped with all my questions. This is my 3rd Lexus. I was amazed at the treatment. I felt special. Thank you. More

by Phdall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Skylar

Apr 01, 2021

Metro Lexus responded

Thank you for taking the time to shout out Tori! We appreciate your support and are happy to hear that you are so confident in our team to get the job done. Drive safely in your new vehicle, and we hope to see you again at Metro Lexus!

April 01, 2021

Dealership Rating
Employee Rating

Had a great experience buying a certified pre-owned Lexus GX. Everyone at Metro Lexus was wonderful to work with. Tori Neiderer was very accommodating and super helpful with my purchase. 5/5 stars. I wou More

by rp_woodin
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Denae Jones

Apr 01, 2021

Metro Lexus responded

Thank you for taking the time to review us! We appreciate your business and are thrilled to hear that Tori earned your five stars. Drive safely in your new Lexus GX, and congratulations. We hope to see you again at Metro Lexus!

March 31, 2021

Dealership Rating
Employee Rating

All around very positive experience in working with Kevin and the Metro Lexus team. They took care to get us what we wanted and to assure that we were instructed in the car's attributes. This is at least m More

by lexus fan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin McGuire

Apr 01, 2021

Metro Lexus responded

Thank you for your loyalty to Kevin and Metro Lexus! We are delighted to have you as a returning customer and we look forward to working with you again down the road. Safe travels in your new Lexus RX!

March 31, 2021

Dealership Rating
Employee Rating

Tori was great to work with. She was very professional and organized. I would recommend her to others. She made the buying process comfortable for me. More

by dsandy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 01, 2021

Metro Lexus responded

Thank you so much for posting about your buying experience with Tori! We are delighted to hear that she helped you get into your new vehicle. Congratulations from our Metro Lexus team and safe driving!

March 31, 2021

Dealership Rating
Employee Rating

Tori was fantastic to work with and was on top of every detail! The entire experience and team was incredible! I would highly recommend Metro Lexus. Not only did they meet expectations but they surpasse More

by Gabriella
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Denae Jones

Mar 31, 2021

Metro Lexus responded

Gabriella, we couldn't ask for better feedback! Thank you for choosing Metro Lexus and highlighting Tori's great work. We hope you are loving your new car!

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