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Tony Roach
Tony Roach at Lithia Hyundai of Reno

Tony Roach

Finance Manager

Lithia Hyundai of Reno

2620 Kietzke Lane
Reno, NV 89502

Contact Me
4.8
220 Reviews

Born and raised in Reno 20 years experience with car industry. father of six love to fish.

Dealership Experience

8 yrs, 4 mos

Industry Experience

29 yrs, 8 mos

Specialties & Trainings

sales,finance,

4.8

220 Reviews

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220 Reviews of Tony Roach

September 05, 2025

Dealership Rating
Employee Rating

Your feedback website sucks. I had to reset password 3 times even though the new password was accepted. Other than that your dealership was great. Gabby, Levi, Lance, and Tony w More

by JUDGEROY
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lance Smith, Gaby Temprano, Levi Williams

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Sep 05, 2025

Lithia Hyundai of Reno responded

Hello, Thank you for bringing this to my attention. It is regrettable to hear about our feedback website. If you are willing, I would like to discuss your experience in further detail so we may address this properly. Contact me at your earliest convenience at the contact provided below. Wes Wilson - General Sales Manager - weswilson@lithia.com

Sep 06, 2025

JUDGEROY responded

The same night I purchased the vehicle I received an email asking for my feedback. I responded and when I got to the submit link I used my then current email and password. I received the message that that they were not acceptable. I double checked re-entered and received the same response. So I selected the link that asked for a login code. Instead of a code I was directed to enter a new password. So I did as I am older and sometimes enter stuff incorrectly. Then the most irritating thing about the experience happened. I was directed back to the login and had to re-enter all of the previous answers. I entered the brand new password and received the same invalid response. So I then performed the same steps a third time. I once again answered the same questions. This submittal, with the new first sentence, added. This was accepted. What needs to be fixed is to have the program return to where they left off. Normally, I wouldn’t have responded a second or third time but I didn’t want anything to reflect poorly on any of the employees who helped me. I want to state that while I still get upset with the trade in on a prior purchase and feel it was not settled satisfactory I don’t hold grudges and continue to return. This purchase is my 4th from your dealership. While I like your product, your employees like Lance and Gabby are a large reason I continue to come back

August 27, 2025

Dealership Rating
Employee Rating

We had a great experience with Josh Boyce. He was amazing the finance team was wonderful to work with. Best experience hands down buying a car. More

by TDugan322
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Devin Rogers, Joshua Boyce

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Aug 27, 2025

Lithia Hyundai of Reno responded

Thank you for sharing your experience with Josh and the team! We hope to see you back at Lithia Hyundai of Reno down the road. Safe travels!

August 27, 2025

Dealership Rating
Employee Rating

Good experience. Joe was great to work with. I like how close the dealership is to my home. More

by Teknofiablo
Recommend Dealer
Yes

Other Employees Tagged: Joe Vassallo , Mike

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Aug 28, 2025

Lithia Hyundai of Reno responded

We're more than glad that Joe and our team provided you with wonderful service here at Lithia Hyundai of Reno! Thank you for your support, we look forward to working with you again.

August 27, 2025

Dealership Rating
Employee Rating

They nickel and dime you to death. Didn’t even get a full charge when picking up my vehicle. More

by R8DRKEV02
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Iris Flores-Garcia, Holly Jensen

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Aug 28, 2025

Lithia Hyundai of Reno responded

We see your feedback and understand your concerns. If you would like to look into this matter in further detail, please contact me through the information below. Thank you. Scott Robert - Customer Relations Manager - 775-446-5334 - srobert@lithia.com

August 24, 2025

Dealership Rating
Employee Rating

Professional and easy to do business. The second vehicle I bought from Lithia Hyundai in Reno More

by TONYABELL102972
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Donald Ostrom, Drea McGiffin

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Aug 25, 2025

Lithia Hyundai of Reno responded

We are happy to hear that your second vehicle purchase with us here at Lithia Hyundai of Reno was a great one. Thank you for your continued support and trust in us. We look forward to working with you again next time!

August 19, 2025

Dealership Rating
Employee Rating

Arriving at lithia Hyndai ,one is greeted immediately, my sales person, Dan Dunham was more than helpful. An is a credit to your business. Tony in finance was informative, very personable. Made this an easy More

by AIROWJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jace

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Aug 19, 2025

Lithia Hyundai of Reno responded

We’re thrilled to hear that Dan, Tony, and the team made your experience seamless and enjoyable! We truly appreciate your kind words and perfect review. Thank you for choosing Lithia Hyundai of Reno - we wish you safe travels ahead!

August 16, 2025

Dealership Rating
Employee Rating

Great Experience and super easy! Garret was very professional! The whole process was enjoyable and simple. More

by JT31
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dylan Clunie

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Aug 19, 2025

Lithia Hyundai of Reno responded

We're overjoyed to hear that Garret made the process easy and enjoyable! Thank you for choosing Lithia Hyundai of Reno and for sharing your feedback. Safe travels!

August 15, 2025

Dealership Rating
Employee Rating

Dan Dunham made this a wonderful experience. Very knowledgeable. Took the time to show me how all the features work. More

by AIROWJ
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dan Dunham

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Aug 19, 2025

Lithia Hyundai of Reno responded

Thank you for your 5-star review of Dan Dunham and the team! We hope to welcome you back to Lithia Hyundai of Reno next time. Safe travels!

August 15, 2025

Dealership Rating
Employee Rating

Love the dealership, however service advisors department needs to follow through with phone calls as promised. More

by BETTY.MOIO.BM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anthony Mazzone, Scott Robert, Devin Rogers , Ryan Ferris,

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Aug 19, 2025

Lithia Hyundai of Reno responded

Thank you for sharing your feedback. We're glad to hear that you love the dealership, but we apologize for any inconvenience caused with phone calls. We appreciate your patience and are committed to improving this aspect of our service. Please feel free to reach out if there's anything else you'd like us to address. Thank you. Jeremy Olsen - Service Manager - jolsen@lithia.com

August 12, 2025

Dealership Rating
Employee Rating

All staff are welcoming, respectful, and patient. They listened to what I was wanting and helped me find the car I was looking for. Thanks More

by SAGRIMMETT
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dan Dunham , Joshua Clunie

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Aug 19, 2025

Lithia Hyundai of Reno responded

We're overjoyed to hear you felt welcomed and well taken care of by our team! Thank you for choosing Lithia Hyundai of Reno. We wish you safe travels ahead!

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