Tony Lang | Page 39

My experience from Sales to Parts Depr to Collision Center had been amassing and impeccable!! Center had been amassing and impeccable!! More

by quiltyja Verified Customer Verified Customer

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Appointment 9am. Called for problem with steering message on console went in spoke to Tony who stated "Oh we don't have time to look into that today." I like most pe Called for problem with steering message on console went in spoke to Tony who stated "Oh we don't have time to look into that today." I like most people didn’t want to tell Tony your staff was given problem on phone and booked this appointment. He said he could change oil and cabin filter that I had asked for when phoning dealership. At approximately 12pm I asked him what was happening as my daughter and myself were still here, He looked at me with a perplexed facial expression and then he stated that the staff had to have lunch. Can you imagine not getting the actual issue you went in for dealt with and just getting a simple service in over 3hours. When I finally told him I wanted to go he said they were finishing up and printed me out my bill for 166.00 he proceeded to give me a 10% rebate for the bad service. Tony I am 64 yrs old 16.00 will not give me back 3.5 hours of my life. Given with the bill was an over two thousand dollar estimate for work he felt was impairitive and upcoming, no mention of the steering when I asked about the original issue he said he didn’t know. Needless to say I'm never ever going back. Jiffy Lube does what you made me wait over 3hours for in less than 15 minutes. Your owner needs to speak with you and your staff. More

by maureenbolandmayer Verified Customer Verified Customer

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Apt was easy to get. Service techs great job all in all good job all. Service techs great job all in all good job all. More

by hbone1 Verified Customer Verified Customer

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You didn't figure it out. I paid$ to advise with no answer as to how to fix. Gonna chat w/Mgr Re giving me $$ back.. as you charged me didn't fix anything that you said you di I paid$ to advise with no answer as to how to fix. Gonna chat w/Mgr Re giving me $$ back.. as you charged me didn't fix anything that you said you did.. await my call.. More

by Laura G Verified Customer Verified Customer

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Got there early for my appointment and was immediately greeted, the car was checked all done under an hour Tony, was very helpful!! greeted, the car was checked all done under an hour Tony, was very helpful!! More

by loansbyed7 Verified Customer Verified Customer

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Great, speedy, and kind customer service, the technicians exhibited patience and were very straightforward and upfront about the status of the repair. However, I ended up with a crack along my windshield tha exhibited patience and were very straightforward and upfront about the status of the repair. However, I ended up with a crack along my windshield that wasn’t there before. I would have appreciated some honesty there and maybe a free repair since it wasn’t my doing. Otherwise fantastic service. More

by Ezriah Rooker Verified Customer Verified Customer

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Your staff was very pleasant and helpful to work with. We liked the SUV and it was as advertised. We bought it! We liked the SUV and it was as advertised. We bought it! More

by dots267 Verified Customer Verified Customer

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My husband was in ICU and my FOB was lost and I couldn't leave, they literally drove the paperwork for me to sign not only once but twice, Amy and the whole team their was top notch and definitely will be i leave, they literally drove the paperwork for me to sign not only once but twice, Amy and the whole team their was top notch and definitely will be in my mind when I'm ready to upgrade to another car again!! 5 🌟 stars all across the board!!! More

by LATINGUYSTL Verified Customer Verified Customer

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Couldn't repair my Volt for a reasonable price. I'd hoped it would last longer than 56k miles. Either the service is less than expected or the car was trash right out of the factory. Either way, I'd hoped it would last longer than 56k miles. Either the service is less than expected or the car was trash right out of the factory. Either way, its toast and I have to eat it. More

by rjp34652 Verified Customer Verified Customer

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Ferman Chevy sucks, they didnt tell me they don’t accept Allstate until 10 days into the fake repair Allstate until 10 days into the fake repair More

by skid5566 Verified Customer Verified Customer

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